Crackingaxe

Thorough the role I focused on managing and improving day-to-day processes for group success. I work great with staff, management and outside connections to organise resources and optimise schedules. I'm reliable in following through on tasks and issues to maximise administrative efficiency.

I am customer-focused, continuously navigating high-stress situations calmly and effectively. I use rapport-building skills to develop strong relationships with customers, exceeding demands and driving repeat business. I'm a highly focused employee with 20 years of experience in Waste Operations.

I have a proven record of managing workloads and meeting deadlines. Adaptable and motivated to succeed and contribute to company success.

OPERATIONAL WASTE MANAGER - London Borough of Harrow - Harrow

(2004-07 - 2023-08)

• Followed regulations and policies in negotiating contractual agreements.
• Planned and directed daily operations to help team meet objectives.
• Developed and implemented operational strategies designed for growth.
• Delivered continuous improvement mindset through performance evaluations and KPI management.
• Developed credible relationships with senior key stakeholders and team members.
• Implemented policy, planning and strategic decisions for productivity.
• Recruited, hired and trained new employees to follow protocols and procedures.
• Drove team to deliver future vision through motivation and mentorship.
• Collaborated with other departments to develop, plan and design methods for new projects.
• Managed budget to determine expenditures and define cost controls.
• Administered business resources
• Implemented employee training, monitored progress and identified knowledge gaps.
• Selected, trained and oversaw administrative staff.
• Adjusted staff levels, work schedules and assignments with incoming order volume.
• Championed employee welfare programs during performance appraisals and reviews.
• Developed and implemented fortnightly waste collections of both general waste and recyclable waste in Harrow
• Developed and implemented weekly food waste collections in Harrow
• Developed and implemented paid for Garden Waste Collections in Harrow whilst ensuring collections coincided with residents current collection days.