Craig Larry

I am an honest, reliable and hard working individual, who works well and manages a team effectively, but can and does work equally as well on my own initiative. I have excellent customer service and sales skills, having worked in this area for many years. I have an excellent rapport with colleagues and external business associates and treat people with respect. I have the ability to work well on my own and undertake and meet daily quotas and SLA`s.

IT Field Engineer at Equinox (2017 – Present)

Been an IT Field engineer for over 7 years now, as enabled me to learn a vast amount of knowledge and skills within the company, maintaining & Repairing Printers (Epson/Brother/Oki), Smart TV Repairs, Router/Patch Networking, Smart Panels, Building and setting up Touch Screen Podiums, Touch Screen Kiosk Terminals, Touch Screen Tills, Back of Office PCs, Networked media players, Digital Signange, Installing and setting up interactive displays for Lego Stores, AV/Media Signange for numerous big Car Retailers, Windows 365 Active Directory these are but a handful of the requirements on a day to day basis been a Field Engineer, fully trained to diagnose and repair to fulfil customer satisfaction, meet quotas and SLA`s. Possessing the skills and knowledge already known and learnt in the field has helped bring me to a level that ensures confidence to go and undertake any task set.

Assistant Branch Manager at Ceramic Tile Distributors (2002 – Present)

I served 3½ years at the Stockton Branch as a Warehouse Operative, responsible for loading/unloading of goods, planning and measurement of areas to be tiled, providing excellent customer service and care. I was then transferred without being interviewed to the position of Assistant Branch Manager at the Darlington Branch, after being highly recommended by the Branch Manager, a position I have held for the past 11 years. My responsibilities include the supervision of staff, opening/closing and balancing of tills and serving Retail Trade.

On a daily basis I carry out computer related data for stock taking, stock replenishment and deliveries.

IT Project Manager at SGBD IT Department (2008 – 2008-06)

For six months I was accepted with the task of IT Project Manager for the transfer of Wolsley Builder Centres to Jewson's while my position was seconded as Assistant Branch Manager with Ceramic Tile Distributors.

• With a team of 3 Staff self-included depending on the site we were at, we had to go in and update the comms cabinet, add new drop points, and install 6-10 Wyse Terminals and setup network printers, and a MFP to the network.

Windows 10 Upgrade&Migration at Design Studio A week contract to upgrade and Migrate 20 Terminals to Windows 10 from Windows 7 whilst maintaining Data Integrity, complete backup in place as to not impact business.

Twighlight Warehouseman at Batleys Cash & Carry Ltd

My duties involved stock replenishment (dropping & filling), bulk intake, stock checks and rotating dated stock.

Trade desk Assistant at B & Q Warehouse

I was originally hired as a till operator, but was quickly promoted to the position of Trade desk assistant, where I put my good customer service skills and data handling to use. I was responsible for ensuring invoices were dispatched promptly and accurate data was logged. I also put together portfolios for my team leader ready for his meetings.

Section Head at Hancocks Cash & Carry Ltd

Responsible for customer service, preparing stock reports and stock taking, along with all till coverage and banking. I was also responsible for taking care of and keeping good customer relations with high spending clients.

Part Time IT Technician at Self Employed (Present)

– Gillbrook Secondary School (1991 – 1996)

– South Park Sixth Form College (1996 – 1998)

– Redcar & Cleveland College (2010 – 2011)