Prison Officer - HM Prison & Probation Service - HMP Guys Marsh (Shaftesbury, Dorset)
(2023-01)
Maintain the safe, secure custody of prisoners whilst upholding prison rules and operational standards.
- Control prisoner movements, conduct headcounts and manage secure access throughout the establishment.
- Carry out authorised searches of prisoners, cells, visitors and staff to prevent illicit items entering the prison.
- Patrol residential and activity areas, monitor security systems and respond to incidents and emerging risks.
- Support prisoner welfare by identifying vulnerabilities and referring individuals for appropriate intervention.
- Manage prisoner complaints and resolve issues professionally in accordance with prison procedures.
- Contribute to sentence planning, risk assessments and rehabilitation programmes.
- Escort prisoners to courts, hospitals and other establishments when required.
- Attend emergencies including disorder incidents, self-harm situations and medical events as a first responder.
- Produce accurate records, reports and incident documentation to maintain operational compliance.
- Work closely with healthcare, probation, education and external agencies to support rehabilitation and resettlement.
- Developed strong skills in conflict management, risk assessment and incident response.
- Consistently maintained high standards of professionalism and procedural compliance in a challenging environment.
Customer Delivery Driver - Tesco
(2015-04)
- Deliver customer orders safely and efficiently across planned delivery routes.
- Carry out vehicle safety checks and maintain accurate driving records.
- Provide excellent customer service and resolve queries professionally.
- Ensure vehicle loads are secure and deliveries are completed within scheduled timescales.
Warehouse Operative - Gregory Distribution - Shepton Mallet
(2022-11 - 2023-01)
- Packed and prepared products for dispatch while maintaining quality standards.
- Assisted with stock control activities and inventory accuracy.
- Worked safely to achieve daily production targets.
Warehouse Operative - Eurilait Ltd - Evercreech
(2022-07 - 2022-11)
- Processed, packed and prepared goods for distribution.
- Assisted with dismantling and preparing machinery for recycling.
- Maintained a safe, organised and compliant working environment.
Plant Operator - SRM Carver - Shepton Mallet
(2022-01 - 2022-07)
- Operated heavy plant machinery, including 80-tonne loading shovels.
- Performed routine equipment inspections and reported maintenance requirements.
- Supported production targets while adhering to strict health and safety procedures.
Team Leader - Tesco - Shepton Mallet
(2020-04 - 2022-01)
Supervised daily operations within a busy fulfilment department.
- Managed staffing levels, rotas and shift allocations.
- Ensured customer orders were completed accurately and on time.
- Maintained legal documentation and vehicle records.
- Delivered staff briefings and coached team members on processes and performance.
- Resolved operational and customer service issues effectively.
- Led teams within a high-volume operation whilst maintaining service, compliance and productivity targets.
Operational Assistant - Mulberry
(2014 - 2015)
- Supported daily operational and administrative functions.
- Assisted with stock management and workflow coordination.
- Maintained efficient and organised working practices.