Crystal Igbinoba

Organised and reliable university student relocating to Canterbury to begin university studies. Seeking a part-time position in administration, reception, customer service or a similar professional environment alongside my studies. Experienced in customer-facing roles, handling payments, managing multiple tasks, maintaining organised workspaces and communicating professionally with customers and colleagues.

Quick to learn, confident using Microsoft Office, and able to remain calm and professional in busy environments. Highly motivated, dependable and keen to develop administrative and office-based experience.

Team Member at The Chai Brunch Cafe (2026-08 – Present)

• Provide friendly customer service, take orders, prepare food and drinks, and process payments.
• Complete computer-based tasks, including organising, editing and rewriting menus.
• Support the day-to-day running of the café, including cleaning, restocking and maintaining organised work areas.
• Manage multiple responsibilities in a small-team environment while maintaining accuracy and professionalism and using initiative to complete tasks as required.

Babysitter at Private Household (2026-04 – Present)

• Ensured the safety and wellbeing of children, demonstrating responsibility, trustworthiness, and sound judgement
• Managed structured daily routines independently, including meals, activities, and scheduling
• Communicated clearly and appropriately with parents, including providing updates and handling sensitive information responsibly
• Responded calmly to unexpected situations, demonstrating problem-solving and reliability

Bar Associate at JD Wetherspoons (2026-05 – 2026-08)

• Took customer orders, prepared and served drinks and delivered food accurately and efficiently.
• Processed customer transactions and handled payments responsibly.
• Responded to customer questions and provided professional, friendly service in a high-volume environment.
• Worked closely with colleagues to coordinate orders and maintain efficient service during busy periods.
• Maintained clean, safe and organised customer areas in line with company standards.

Till Assistant at Fish & Chip Shop (2026-02 – 2026-04)

• Served customers, took orders and processed cash and card payments accurately using the till.
• Checked orders carefully and communicated with kitchen staff to ensure customers received the correct items.
• Responded to customer queries and provided efficient service during busy periods.
• Balanced customer service, payment handling and other tasks while maintaining accuracy.
• Maintained an organised and presentable counter and customer area.

Team Member at Papa Johns (2025-10 – 2026-02)

• Took customer orders and prepared food accurately according to established procedures.
• Worked efficiently during busy periods while maintaining accuracy and service standards.
• Followed company procedures for food preparation, cleanliness and workplace safety.
• Worked as part of a team to ensure orders were completed correctly and on time.
• Maintained organised preparation areas and supported general store operations.

A-Levels in Government & Politics, History, Italian – The Bedford Sixth Form (2024-09 – 2026-06)

GCSEs in General Education – Stratton Upper School (2020-09 – 2024-06)