Crystal Martis

International operations professional with 10+ years of experience managing contracted goods from purchase order and supplier coordination through shipment, delivery, invoicing and reconciliation. Experienced in checking order and contract details, quantities, prices and schedules; reviewing bills of lading, air waybills and other shipping documents; calculating landed costs; processing accounts payable; and resolving operational discrepancies. Combines physical supply-chain execution with earlier financial operations experience, offering a strong transferable foundation for physical commodity operations, trade execution and settlements support.

Logistics Administrator - Gerald McDonald & Company Ltd - UK

(2022-09)

• Manage Ministry of Health contracts and customer orders from purchase order entry through supplier execution, shipment, delivery and invoicing, checking contract details, quantities, prices and required in-country dates.
• Track outstanding quantities and shipment schedules; follow up with suppliers and provide shipment authorisation when order and delivery requirements have been checked.
• Review shipping documents including bills of lading, air waybills, road consignment documents and temperature records, following up on missing or inconsistent information.
• Validate supplier invoices against purchase orders and contract terms, process accounts payable and investigate quantity, price and invoice discrepancies with relevant teams through resolution.
• Calculate landed costs and prepare tender / freight quotations, considering purchase price, freight, customs duties and other applicable import costs.
• Coordinate suppliers, customers, warehouses, freight forwarders and carriers; monitor goods-in schedules, resolve delays and maintain accurate order, shipment and reconciliation records.

Senior Logistics Officer – Import & Export Division - Safwan Trading & Contracting Company - Kuwait

(2016-09 - 2022-07)

• Coordinated international import and export operations for healthcare, beauty and consumer products, managing supplier communication, shipping documentation, customs clearance and delivery schedules.
• Tracked purchase orders and physical shipments from dispatch through delivery, monitoring quantities and ETAs and following up with suppliers, freight forwarders, customs and warehouse teams.
• Checked commercial and transport documentation for completeness and accuracy, escalating discrepancies and resolving clearance or delivery issues with relevant stakeholders.
• Supported freight cost control and operational coordination across sea, air and road movements, maintaining accurate shipment records and ensuring goods were available when required.
• Managed multiple supplier and customer priorities, communicated exceptions promptly and followed outstanding actions through to completion.

Associate Financial Analyst – Mortgage Financial Analyst - Wells Fargo India Solutions - Bangalore

(2014-10 - 2015-12)

• Supported commercial mortgage payoff operations for US CMBS and commercial real estate loan portfolios, working with transaction documentation and time-sensitive requests.
• Reviewed mortgage and facility documents, tracked payoff requests and prepared payoff quotations in line with documented requirements.
• Calculated prepayment premiums and yield-maintenance amounts, checked transaction details and maintained accurate financial records.

MBA - Finance (2012 - 2014)