Host at Gino D'Acampo Restaurant (2023-10 – 2026-07)
- Deliver a high standard of customer service within a busy, fast-paced hospitality environment.
- Act as a key first point of contact for guests, requiring a professional, personable and confident approach.
- Communicate effectively with customers and colleagues while managing competing priorities during high-volume service periods.
- Demonstrate strong organisation, professionalism and composure while balancing ongoing employment alongside full-time university study.
Waitress at Picturedrome (2021-05 – Present)
- Provide efficient and personable customer service within a busy hospitality environment.
- Work collaboratively as part of a team to maintain a positive and professional customer experience.
- Handle competing demands effectively, developing strong time-management and problem-solving skills.
- Built several years of consistent employment alongside A-Level and university studies, demonstrating reliability and a strong work ethic.
Volunteer at Mental Health Placement Volunteer (2025-06 – 2025-07)
- Observed psychiatric wards within local hospitals, gaining first-hand insight into mental health care and treatment within a cross-cultural setting.
- Supported 18 boys with additional needs at Baranasuriya Boys' Home through play-based learning, emotional support and daily wellbeing activities.
- Developed greater awareness of different approaches to mental health, patient care and community support.
- Explored holistic wellbeing practices including Ayurveda and yoga, broadening understanding of traditional approaches to physical and mental wellbeing.
Volunteer at Marine Biology Placement Volunteer (2025-06 – 2025-07)
- Supported the rehabilitation and daily care of injured and rescued sea turtles within a marine sanctuary.
- Assisted with feeding routines, basic medical treatment, tank maintenance and general animal welfare.
- Participated in coastal clean-ups and environmental conservation activities.
- Developed practical experience working responsibly within a hands-on scientific and conservation environment.
Volunteer Teaching Assistant at Prestbury Primary School (2021-09 – 2023-07)
- Supported pupils with varying learning abilities and individual needs within a classroom environment.
- Applied psychological principles including positive reinforcement and behavioural modelling to encourage engagement, focus and participation.
- Identified behavioural cues and adapted support according to individual pupil requirements.
- Developed strong empathy, patience, emotional intelligence and communication skills.
Work Experience at St. James's Place Wealth Management (2022-06 – 2022-07)
- Gained experience within a professional financial services and client-focused environment.
- Supported day-to-day administrative and organisational activities.
- Gained exposure to financial planning and client relationship management, observing how professionals develop relationships and deliver tailored advice.
- Strengthened professional communication and workplace skills through interaction with clients and colleagues.
Cheerleading Coach at Newcastle University (2024-09 – 2025-05)
- Led regular training sessions for university athletes, developing strong leadership, coaching and team-management skills.
- Delivered clear instruction and constructive feedback to improve individual and team performance.
- Created a positive and inclusive environment supporting confidence, motivation and wellbeing.
- Adapted coaching methods to different personalities, abilities and learning styles.
Peer Tutor | Year 7 Student at Newcastle University (2021-09 – 2023-06)
- Provided one-to-one academic and emotional support to a younger student transitioning into secondary education.
- Adapted communication and mentoring style according to individual needs.
- Developed strong listening, mentoring and interpersonal skills while supporting a positive learning experience.
Volunteer Leader at Local Guides Unit (2017-09 – 2019-09)
- Planned and delivered engaging weekly activities designed to develop confidence and teamwork among young members.
- Helped maintain a safe, inclusive and supportive environment.
- Worked responsibly in accordance with safeguarding procedures.
