Daisy Yelland
Administration, Personal Assistant, Operations
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About
Highly organised and proactive professional with over eight years' experience in operations, administration, and event coordination. Skilled in managing schedules, logistics, communications, and day-to-day administration within fast-paced environments. Approachable, adaptable, and detail-oriented, with strong organisational and interpersonal skills and the ability to manage multiple priorities efficiently.
Experience
Freelance Operations & Administrative Support at Creo Arts (2026-01 – Present)
- Managing customer inboxes and responding to queries professionally and efficiently
- Booking and coordinating travel logistics
- Providing administrative support across multiple projects
- Creating and distributing events itineraries
- Liaising with clients and competition winners
- Providing on-site event support
Career Break (Maternity Leave) (2024-11 – 2025-12)
Operations Manager at Creo Arts (2022 – 2025)
- Coordinated logistics and operational delivery for large-scale international art fairs
- Managed schedules, suppliers, staffing, and venue coordination
- Managed operational documentation, schedules and communications across multiple projects
- Created and maintained project timelines, documentation, and operational planning
- Oversaw on-site event support and day-to-day coordination
- Provided operational and administrative support across multiple projects
Operations Manager at MyChocolate Ltd (2020 – 2022)
- Managed team members, including scheduling, hiring, training, and check-ins
- Maintained client relationships and planned bespoke events
- Oversaw stock management and ingredient ordering
- Managed supplier relationships and negotiated rates
- Coordinated distribution of virtual workshop kits
- Recruited and trained new team members, including creating training materials
Events Coordinator at MyChocolate Ltd (2019 – 2020)
Travel Coordinator at Ted Baker (2017 – 2019)
Office Coordinator at The Team (2016 – 2017)
Project Coordinator at LCX (2015 – 2016)
Education
2:1 in English Literature and Creative Writing – University of Reading (2011 – 2014)
