Senior Analytics / Insights Consultant (Internal) - London Borough of Merton - London (Hybrid)
(2023-05)
Headhunted to modernise organisational insight and reporting capability, operating in an internal consultancy capacity.
- Designed and implemented enterprise-level Power BI solutions to support strategic, financial, and operational decision-making across the council.
- Led the evaluation, trial, and adoption of external market intelligence platforms (IBISWorld), advising senior stakeholders on use cases including forecasting, risk analysis, supplier assessment, and tender support.
- Delivered bespoke analytical and research commissions addressing compliance, efficiency, risk, and value-for-money priorities.
- Standardised business intelligence outputs, improving data quality, consistency, and accessibility for senior officers.
- Translated complex datasets into clear, actionable recommendations for non-technical stakeholders.
- Introduced Power BI as a core organisational reporting tool
- Improved transparency and strategic insight across spend and performance data
- Enabled evidence-led decision-making at senior leadership level
Data, Analytics & Transformation Consultant (Internal) - Sanctuary Housing Group
(2017-01 - 2023-04)
Provided analytics, advisory, and transformation support within a large housing organisation.
- Led a three-year systems and processes transformation workstream, applying business process improvement techniques including process mapping and redesign.
- Designed and delivered an economic forecasting and market monitoring model, supporting executive-level strategic planning and risk awareness.
- Delivered value-for-money analysis, benefits realisation reviews, and performance insight across contracts and suppliers.
- Acted as a trusted advisor to senior stakeholders on data interpretation, trends, and strategic implications.
- Undertook line management responsibilities from 2021, supporting capability development within the team.
- Delivery of forecasting tools to support long-term decision-making
- Identified cost efficiencies and process improvements
- Strengthened analytical maturity across the function
Project & Analytics Consultant (Internal) - Gloucestershire Constabulary
(2013-02 - 2016-12)
Supported and delivered multiple projects across IT, estates, and analytics portfolios.
- Acted as Project Manager for a £4m refurbishment programme during a period of absence, delivering on time and on budget.
- Provided analytical reporting, research, and insight to support programme governance and decision-making.
- Worked in accordance with PRINCE2 methodologies, including planning, reporting, and risk management.
- Successful delivery of a high-value capital project
- Positive stakeholder and user feedback
Analyst / Advisory Consultant - Ministry of Justice
(2010-03 - 2010-12)
Conducted research and analysis to support criminal justice policy and operational processes.
- Produced high-quality analytical reports and presented findings to Board-level stakeholders – eg. Providing advice and support to the Gloucester and Wilshire Criminal Justice Boards.
- Applied quantitative and qualitative analysis techniques to inform service improvement.
Business Standards & Research Consultant (Internal) - Gloucestershire Constabulary
(2001-12 - 2013-01)
Delivered analytical research, performance reporting, and business process improvement initiatives.
- Used SAS Enterprise Guide and SAS Base for quantitative analysis and monitoring.
- Acted as an in-house trainer for national IT systems and supported organisational capability building.
- Led intranet and information management improvements.
