Experienced remote working professional
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I consider myself a friendly and approachable person, using my interpersonal skills to ensure that I can work well with others, professionally and socially. I like to work through projects methodically and logically in an organised and structured manner but also enjoy the challenge of solving urgent problems, approaching tasks with innovation and intuition. I am a hard and enthusiastic worker, who enjoys having a positive impact on work situations.
Information Security & Compliance Manager - ENSEK Ltd - 30-34 Hounds Gate, Nottingham, NG1 7AB (remote)
(2025-06)
Reporting to the Head of Cyber Security, I operate across ENSEK's security and compliance landscape, bringing extensive experience in governance, risk, and regulatory leadership, alongside the ability to rapidly contextualise and embed controls within a new industry. I am responsible for ensuring the organisation maintains compliance with critical frameworks and regulations, including ISO 27001, ISO 27701, SOC 2, PCI-DSS, and NIS 2, as well as sector-specific obligations such as the Retail Energy Code and Smart Energy Code. These frameworks underpin ENSEK's ability to operate within national critical infrastructure, positioning security and compliance as a core enabler of business continuity and market access.
Over the past 10 months, I have led a transformation of the compliance and audit function, shifting it from a reactive, audit-driven model to a proactive, intelligence-led capability. This has improved operational efficiency, reduced audit overhead, and strengthened assurance outcomes across the business. A key component of this transformation was the successful implementation of the organisation's Governance, Risk, and Compliance (GRC) platform, which I own as a central pill
Infrastructure & Systems Manager - CareControl Systems - Atlas House, Tavistock, PL19 9DP (Hybrid)
(2024-11 - 2025-06)
Reporting to the Director of Operations, I lead a small team of IT technicians responsible for maintaining the entire IT estate. The care sector operates 24/7 therefore I manage an on-call rota and ensure strict adherence to service level agreements (SLAs). Key initiatives included, driving team efficiencies to deliver more with fewer resources and designing a new operating model to transition the business to a cloud-based infrastructure.
I also serve as the organization's Information Security Officer, maintaining certifications for both the UKAS ISO 27001 standard and Cyber Essentials Plus. Within my first two weeks, I successfully managed an external ISO audit guiding colleagues and pushing back on unhelpful findings. This was successful as it resulted in recertification.
I have templated a new Statement of Applicability, using it to perform a comprehensive gap analysis in preparation for upgrading the ISMS to align with the 2022 version of the ISO 27001 standard.
Information Security Manager - The Key Support Services LTD - Floor 8, HYLO 103, 105 Bunhill Row, London EC1Y 8LZ (remote)
(2020-10 - 2024-10)
Reporting to the CFO, I was responsible for the day-to-day operations and audit management of the company's Information Security Management System (ISMS) to maintain compliance with UKAS ISO 27001 and IASME Consortium Cyber Essentials standards. My role involved leading the organization's security program and continuously improving its security posture.
Key responsibilities: Setting and reporting on security objectives. Management and security due diligence on supplier onboarding. Identifying areas for security improvements, developing business cases and presenting to C Level in alignment with OKRs.
Management meetings. Overseeing the risk management methodology across the organization, escalating risks as needed. I developed and maintained security policies to address business risks. Oversee the incident management to identify root cause and further opportunities for improvement.
Additionally I was responsible for maintaining the company's compliance with UK GDPR, serving as the primary point of contact for customer queries, Subject Access Requests and security questionnaires. To streamline responses, I documented and maintained the organization's Record of Proce
Head of Project Management - WebBased LTD (TUPE to The Key Support Services LTD)
(2016-08 - 2020-10)
Reporting to the CTO, my primary responsibility was to lead the Project Management department, comprising five Project Managers and three Project Coordinators, alongside managing my own projects within the Technology division. I ensured that all projects were delivered on time and within scope. To be successful I have to adopt strong stakeholder management skills to guide the executive team to define project objectives and scope, negotiate for authority along with reporting status.
As part of my strategic leadership I had to create roadmaps, identify resource gaps and manage team resources to meet project milestones and checkpoints. A rewarding aspect of the role was facilitating the personal development of my team. I focused on empowering individuals to achieve success, fostering a supportive and growth-oriented mindset.
A significant achievement was leading the organization's agile transformation. This 12-month initiative involved retraining, piloting new methods, and mentoring project teams through the transition. I learned a lot about change curves, having first hand experience of them.
Project Manager - WebBased LTD
(2015-04 - 2016-08)
Responsible for managing and delivering IT rollout and enhancement projects concurrently to multiple Local Authorities across the UK to agreed time frames and scope. As LA's typically worked in a 'Waterfall' way, patience, strong stakeholder management with internal teams, and externally with customers was vital to be successful.
IT Practitioner - Met Office - FizRoy Road, Exeter, Devon EX1 3PB
(2011-07 - 2015-04)
Team leader of the rapid response unit (RRU), responsible for deploying resources to technically resolve incidents with the Met Office public website and premium products. Resolutions had to be delivered in adherence to agreed SLA / OLA's. Duties involved negotiating for resources, to test and release code, motivating and rewarding team members often more senior than myself.
I also was part of the software development team developing in Java, Action Script, and DoJo. Working alongside other developers I developed code in an Agile manner and was fortunate to work on the first phase of the met office Space Weather forecasting capability.
Innovations Technical Analyst - Eli Lilly - Erl Wood, GU20 6PH
(2006-07 - 2007-08)
The 3rd year of my BSc (Hons) was an industrial placement; duties were to improve the efficiency of the drug discovery process by identifying problems faced by scientists and translate these into software or infrastructure prototype solutions.
PGDip - Business & Management - University of Plymouth (2011-07)
BSc (Hons) - Computer Systems & Networks - University of Plymouth (2008-09)
A Level - Information Communication Technology - Cockermouth School (2002-09 - 2004-07)
A Level - Religious Studies - Cockermouth School (2002-09 - 2004-07)
A Level - Biological Science - Cockermouth School (2002-09 - 2004-07)
GCSE - Certificate in Enterprise (Young Enterprise) - Cockermouth School (2002-09 - 2004-07)
GCSE - Religious Studies - John Cleveland College (2000-09 - 2002-07)
GCSE - Information Technology - John Cleveland College (2000-09 - 2002-07)
GCSE - Double Award Science - John Cleveland College (2000-09 - 2002-07)
GCSE - Mathematics - John Cleveland College (2000-09 - 2002-07)
GCSE - English Language - John Cleveland College (2000-09 - 2002-07)
GCSE - English Literature - John Cleveland College (2000-09 - 2002-07)
GCSE - Design Technology - John Cleveland College (2000-09 - 2002-07)