Dana Ezerskaitė

Analytical operations professional with over 5 years of leadership experience managing financial performance, reporting, and data-driven decision-making. Proven ability to analyse business data, identify trends, and support performance improvement through structured reporting and control processes. Currently studying BA (Hons) Business Management with the Open University and completing the Google Data Analytics Professional Certificate.

Looking to transition into corporate banking or financial services roles, applying strong analytical, financial, and operational skills in a corporate environment.

Area Manager - Papa John's - Edinburgh

(2021-11)

• Managed multi-site operations across high-volume locations, overseeing financial performance, KPI delivery, and operational reporting across a workforce of 120+ staff
• Currently responsible for single-site operations following organisational restructuring (TUPE), maintaining full accountability for financial performance, reporting, and operational delivery
• Developed a strategic partnership with an Edinburgh University, introducing an invoicing system and increasing orders by 87% within two years
• Produced and analysed financial and operational data using Excel dashboards, supporting reporting, data validation, and performance analysis
• Conducted variance analysis to identify trends, inefficiencies, and risks, supporting data-driven decision-making
• Oversaw budgeting, forecasting, payroll, and cost control, ensuring financial targets were achieved and risks managed effectively
• Designed and implemented structured reporting frameworks, improving governance, visibility, and control across operations
• Developed audit and control frameworks, strengthening compliance, internal controls, and operational risk management
• Conducted regular audits to ensure adherence to operational standards and improve compliance outcomes

Store Manager - Papa John's - Edinburgh

(2018-05 - 2021-11)

• Managed daily operations with responsibility for financial performance, reporting, and service delivery
• Analysed sales data, KPIs, and financial metrics to support performance improvement and business decision-making
• Supported budgeting and cost control processes to maintain profitability and operational efficiency
• Ensured compliance with operational, regulatory, and health & safety standards
• Recruited, trained, and developed staff, improving team performance and accountability

Assistant Manager - Papa John's - Edinburgh

(2018-01 - 2018-05)

• Supported daily operations, ensuring adherence to processes, controls, and service standards
• Monitored KPIs and performance metrics to improve team productivity and operational efficiency
• Assisted in staff management, including scheduling, training, and performance support
• Identified operational risks and contributed to process improvements
• Supported financial and operational reporting with focus on accuracy and detail

BA (Hons) - Business Management - Open University

Diploma - Human Resource Management

Level 3 - Confectioner - Zirmunu Labour Market Training Centre, Lithuania

High School Diploma - Romuvos Gymnasium, Lithuania