Dana Radu

I am an adaptable, solution-oriented person with experience in customer relations, human resources, and administration. I have worked in dynamic environments such as Orange Services and have developed strong communication, organizational, and rapid problem-solving skills. In parallel, I have built a YouTube channel out of a passion for content creation and video editing, which has deepened my understanding of social media trends and engaging short-form content.

Content Creator & Video Editor - Purrfection Twice

(2024-01)

• Creating and editing short-form and long-form video content for YouTube
• Managing the channel and content strategy
• Familiarity with social media trends and audience behavior
• Video editing in CapCut — subtitles, cuts, transitions, sound design, animated text
• Thumbnail design using AI tools

Administrator - Dandeee Recycling SRL - Galati, Romania

(2015-11 - 2025-01)

Name of unit or department: Repair of communication equipment - Business or sector: Other service activities

• Managing customer relations and providing personalized consultancy
• Selling accessories and managing sales
• Handling payments and managing cash receipts
• Contacting and collaborating with suppliers for stock procurement
• Scheduling repairs and ensuring a positive customer experience

Human Resources Administrator - Mavgo Holding - Galati, Romania

(2022-05 - 2022-08)

• Managing monthly timesheets and submitting them to the relevant departments
• Administering employment documents — drafting, verification, and submission
• Organizing and archiving documents in accordance with legal requirements
• Coordinating occupational health and safety activities
• Facilitating internal communication between work locations and the main office

CS Junior Convergence Support Executive - Orange Services - Galati, Romania

(2021-10 - 2022-04)

• Providing technical support to customers in the areas of mobile data, routers, and mobile devices
• Guiding customers in optimizing speed and configuring telecom equipment
• Effective communication adapted to each customer's level of technical knowledge
• Close collaboration with the team to resolve complex cases
• Achieving and exceeding monthly performance targets

Assistant Manager - S.C. SERVLAND S.R.L. - Galati, Romania

(2020-08 - 2020-11)

• Organizing the supply of materials and managing supplier relationships
• Identifying new suppliers for innovative materials and products
• Drafting and managing administrative documents and transport permits
• Preparing documentation for tenders

Engineer - Facultatea de Arhitectură Navală din cadrul Universității "Dunărea de Jos" din Galați (2016-09 - 2020-09)

Electromechanics - Liceul Transporturi Cai Ferate Galati (2012-08 - 2016-06)

Network and Communications Administrator (Post-secondary) - Liceul Transporturi Cai Ferate Galati (2015 - 2018)