Logistics Officer - Boame Logistics Ltd - Manchester, England
(2021-01 - 2023-09)
- Developed and implemented business processes to enhance operational effectiveness.
- Developed and executed marketing strategies, increasing brand visibility and market penetration leading to 30 percent increase in clientele.
- Managed logistics operations, coordinating transportation and inventory for improved supply chain efficiency.
- Ensured there was enough inventory before booking a shipping line.
- Built strong customer relationships, providing timely updates, and responding to inquiries effectively. Our rapt response made a lot of referrals for us.
- Gave out price quotations to existing clients and leads.
- Maintained continuous communication with the overseas coordinator to ensure timely and efficient delivery of clients' consignments. A strategic overhaul of our local delivery process resulted in reducing turnaround time by approximately three days.
Warehouse operative - AKW Warehousing Ltd. - Manchester
(2020-02 - 2020-11)
- Receive, check, and sort incoming stock to ensure accuracy and quality.
- Pick, pack, and prepare orders for dispatch according to company standards.
- Load and unload deliveries using safe manual-handling techniques or equipment.
Accounts Officer - Agius Services Limited - Triq Qasam, Malta
(2019-12 - 2020-12)
- Maintain organised storage areas by labelling, arranging, and rotating stock.
- Perform regular inventory checks to monitor stock levels and identify discrepancies.
- Operate warehouse equipment such as pallet trucks, forklifts (if certified) and scanners.
- Update inventory systems with accurate stock movements and order information.
- Ensure cleanliness and safety by keeping work areas tidy and following health and safety procedures.
- Assist with stock replenishment to keep shelves and storage areas fully stocked.
- Managed accounts payable and receivable, accurately processed invoices and payments to maintain financial integrity.
- Reconciled monthly bank statements against company records, identifying discrepancies and implementing corrective actions.
- Kept accounting spreadsheets up to date with customer information, payments and other finances for organizational purposes.
- Reviewed and updated account records ensured all financial transactions were accurately captured and categorized. This led to stronger compliance and audit readiness, improved financial accuracy and efficient reporting.
- Responded to day-to-day finance queries from stakeholders, forwarding them to senior staff where appropriate.
- Collected all receipts from employees, chasing missing information to minimize discrepancies.
- Administered payroll functions, calculating wages, deductions, and tax obligations, to ensure timely and accurate employee payments.
- Provided support during budget preparation, collated data from various sources to forecast revenues, and plan expenditures.
Purchasing Officer - BD Electronics - Qormi, Malta
(2018-03 - 2018-07)
- Evaluated supplier proposals through rigorous assessment methods to identify the best value options in terms of quality and cost. This resulted in enhanced negotiation power, better value for money and reduced operational and financial risk.
- Processed purchase orders from initiation to completion, ensured accurate documentation and record-keeping.
- Managed supplier relations, negotiated contracts, and secured favorable terms to reduce costs.
- Developed and maintained a comprehensive vendor database that strengthened supplier reliability, ensured consistent product quality and supported timely delivery of goods.
- Coordinated with department heads to forecast procurement needs and plan budget allocations accordingly.
- Applied strong persuasion and negotiation skills to secure and retain cost-effective supplier contracts, strengthening long-term vendor relationships and reducing overall procurement costs.
- Conducted thorough market research to identify potential new suppliers and broaden product offerings across multiple markets, resulting in increased sourcing options and greater competitive advantage.
- Collaborated closely with the finance team to reconcile invoices and accelerate payment processing, resulting in improved supplier satisfaction and stronger vendor relationships.
General Sales Manager - Prime Agro products And Trading Services - Accra, Ghana
(2016-01 - 2016-06)
- Served as the primary contact for key accounts, fostering strong client relationships and ensuring sustained customer loyalty resulting in higher client retention and repeat business.
- Directed all three branches toward achieving quarterly targets through strategic planning and effective resource allocation improving overall operational performance and revenue growth to 25percent in my first three months.
- Prepared detailed reports on sales activity, revenue trends, and market penetration for CEO review enabling informed decision-making and more accurate strategic planning.
- Developed and implemented innovative sales strategies, including bonus and commission structures to increase market share and profitability.
- Guided the sales team through challenging negotiations, securing deals that met both client and company objectives.
- Motivated sales staff to continuously improve strategies through competitions and personalized coaching plans.
- Strengthened product marketability through intensive advertising efforts, driving higher profitability and supporting the successful establishment of a new branch.
Branch Sales/Marketing manager. - The Royal Bank - Accra, Ghana
(2014-08 - 2015-08)
- Developed and implemented comprehensive sales strategies to meet quarterly targets.
- Maintained a strong understanding of bank operations, products, and services to effectively train national service personnel resulting in better-equipped staff and improved service delivery.
- Clearly explained new products and services to both existing and prospective clients which increased product awareness and supporting higher customer adoption rates.
- Regularly audited customer account-opening records to identify discrepancies and ensure timely resolution, this led to strengthening compliance and reduced operational risks.
- Motivated sales staff through targeted competitions and personalized coaching plans, significantly enhancing team engagement and driving stronger sales performance.
- Developed client acquisition and retention strategies to maximize sales and marketing performance, including a personal model, CHUP, which significantly booted our branch's customer base to by 15 percent in three months.
- Analyzed customer feedback to identify areas for improvement in products and services.
- Analyzed current strategies for strengths and weaknesses and adjusted approaches to maintain sales trajectory.
- Boosted branch revenue and raised the sales team from 2 to 7 personnel within two months.
Intern - The Royal Bank - Accra, Ghana
(2013-06 - 2013-08)
- Shadowed daily activities of office staff to gain understanding of scope of work.
- Maintained organized and updated file systems for easy staff use.
- Making photocopies and printed documents for office team members.
- Executed administrative tasks under managerial supervision to optimize workflow.
- Filed physical and digital copies of important documents to maintain accurate and consistent records.
- Participated in community outreach programs, representing my branch and strengthening community relations.
- Worked closely with relationship officers to boost sales.
- Offered to every customer exceptional service level by remaining friendly and professional during every transaction.
- Facilitated communication between front and back office, ensuring smooth operation of banking services.
- Answered customer queries about product prices, product availability and service changes.
- Did daily call over
