Daniel Boyle

Accounts Assistant

Talent

Wolverhampton, WolverhamptonMember since February 7, 2026

Customer care and serviceBuilding effective working relationshipsTeam managementSection supervisorInduction and training colleaguesHandling difficult customersResolving complex issuesGDPR principles and practiceMeet and greetDirecting enquiriesFielding incoming callsExcellent telephone mannerMeeting bookings and arrangements including cateringTroubleshooting and problem solvingAttention to detailMultitaskingTime managementMS ExcelWordOutlookTyping speed 50 wpmDiary managementTravel arrangementsSystem improvement and procedure implementingExpense managementFinance administrationData inputtingFilingArchiving and retrievalHigh value transaction handling

Hire this person

Send a job offer directly to this candidate

Customer care and serviceBuilding effective working relationshipsTeam managementSection supervisorInduction and training colleagues

About

I am a mature experienced administrator with over 15 years of customer service experience. I have recently had a career break in order to look after my young daughter but am now looking to return to work and for ideally a part time position at this time to fit around her schooling and family commitments.

Experience

Accounts Assistant at Lloyds Bank (2014-07 – 2015-02)

Call centre dealing with complex enquiries for business customers, dealing with large financial transactions and complaint handling.

Site Administrator at Keepmoat (2014-03 – 2014-05)

Ensuring completion and correct handling of documentation for housing contracts, dealing with any enquiries from public and assisting contractors

Clerical Officer at Royal Bank of Scotland (2013-11 – 2014-03)

Handling currency orders and accounts. Liaising with banks and finance providers, efficiently handling customers queries.

Payroll Admin Assistant at Martin McColl (2012-11 – 2013-11)

Handling HR staffing admin for nationwide branches of Martin McColls; fielding enquiries, running HR reports.

Stock and Systems Clerk for the Olympic Games at Wincanton Ltd (2012-06 – 2012-10)

Stock control of sporting goods and sundry items for the Olympics, ensuring correct supply stock received, enquiries regarding stock. Regular reports to management.

Customer Services Officer at Capita Insurance (2010-10 – 2012-05)

Handling complex enquiries, adjustments, resolving disputes, assisting with claims. Generating complex quotations for multiple policies from a range of clients (e.g. Asda, Virgin, Master quote, IGo4 and Premium Search). Ensuring policy holders were clear on relevant terms and conditions and legal information. Shift work including weekends.

Senior Information and Advice Officer (Grade 4) at South East Essex College (2005-10 – 2010-07)

Front of House / Reception for campus sites, fielding and dealing with in-person enquiries, incoming calls and emails, providing accurate information and advice in an efficient, professional and supportive manner.
Assisting other departments and campus’s with overflow workloads as required.
Providing high quality information, advice and guidance to students and public, both on site and at offsite events, regarding course options, admissions, training opportunities and discussing alternative options where applicable. Administration and enrolment of students for courses and examinations with follow up as needed.