Waiting staff/Bar staff | constellation Agency | Jan 2023 – August 2023
- Worked multiple times at Chelsea FC stadium (Stamford bridge), Tottenham Hotspurs stadium (White hart lane), The Henley Regatta Event, Newbury Racecourse.
- provided exceptional customer service by promptly greeting and attending to guests' needs, ensuring a positive dining experience.
- I was able to effectively communicate with kitchen staff to ensure accurate order delivery and resolved any customer inquiries or concerns.
- Demonstrated the ability to handle a high volume of customers during peak hours while maintaining a courteous and professional demeanour.
- Participated in inventory control and communicated inventory issues/concerns to manager.
- Operated cash registers and managed financial transactions such as Returns, exchange and introduced promotions to customers.
- I collaborated with fellow waitstaff to ensure smooth operations, including table setup, order taking, and bill processing.
- I helped to assist in maintaining cleanliness and organization of the dining area, contributing to a pleasant atmosphere for guests.
- I always received positive feedback from customers for my friendly attitude, efficiency, and attention to detail.
Cash Supervisor | Lacoste, The 02 London| – December 2021 - February 2022.
- Responsible for opening or closing the store.
- Counted cash in register drawer and safe at beginning and end of operating hours, reconciled cash drawer accounting for errors and resolving discrepancies.
- Computed and recorded totals of transactions on a daily basis.
- Ensured cashiers comply with all store policies and operating procedures and Trained cashiers in job functions.
- Ensured all loss prevention standards are implemented, managed daily cash office inventory.
- Operated cash registers and managed financial transaction.
- Maintained checkout operations by following policies and procedures and reporting needed changes.
- Maintained a safe and clean working environment by complying with procedures, rules, and regulations.
- Register sales on the cash register by scanning items, itemizing, and totalling customers’ purchases.
Black Humanities Project UEA| May 2022 – August 2022.
- I worked as a student co-ordinator for this project.
- The project’s aims were to provide support, opportunities, and a safe space for students of black heritage to explore where studying in the Humanities could take them.
- Created a documentary with a team highlighting Norfolk’s minority pioneers e.g. Justin Fashanu.
- Supervised students during events lunch and dinner
- Ensured the students were quiet and organised during lunch and asked for permission before leaving their seats.
- Ensured students kept out of areas that are out of bounds and did not leave the university premises. • Attended to pupils who are sick or injured, ensured they received appropriate medical attention, and reported any serious accidents.
- Dealt with misbehaviour and reported any problems I was unable to resolve to the supervisor.
- Assisted year 9- year 11 students with a variety of tasks.
