Daniel Kimber

Highly motivated and adaptable professional with a solid background in warehouse operations and customer service, demonstrating exceptional organisational and interpersonal skills. Experienced in coordinating teams to enhance productivity and ensure the seamless flow of operations in demanding work environments.

Warehouse Associate / Team Coordinator at Blue Arrow (2026-08 – Present)

Warehouse Associate / Team Coordinator — Capita via Blue Arrow. Recent (3 Weeks)

• Managed accurate order picking and inventory checks in a fast-paced environment.
• Assisted in team coordination to streamline warehouse logistics and meet tight deadlines.
• Maintained high standards of quality control and operational efficiency.

Sales Advisor at Vodafone/Webhelp (2021-07 – 2026-07)

Results-driven telecommunications professional with extensive experience at Vodafone, specializing in customer service, sales, and technical support. Proven ability to deliver high-quality service, optimize processes, and contribute to team success in a fast-paced environment. Strong communicator with a focus on customer satisfaction and operational efficiency. Provided exceptional customer support via phone, email, and live chat, resolving queries and technical issues efficiently.

• Assisted customers with mobile, broadband, and account-related inquiries, ensuring a high level of satisfaction.
• Promoted Vodafone products and services, consistently achieving and exceeding sales targets.
• Collaborated with cross-functional teams to streamline service delivery and improve customer experience.
• Utilized CRM systems to manage customer information and track interactions.
• Conducted troubleshooting for network and device issues, escalating complex cases as needed.
• Recognized for achieving a percentage customer satisfaction rating over time period.
• Awarded Employee of the Month/Quarter/Year for outstanding performance.
• FCA Compliant and approved.

Sales Advisor at O2 (2018-10 – 2021-06)

Dedicated Sales Advisor with number of years of experience in providing excellent customer service and driving sales growth at O2. Skilled in product knowledge, communication, and problem-solving to enhance customer satisfaction. Provided exceptional customer service and support, consistently reaching and exceeding sales targets. Assisted in inventory and product display strategies to enhance store performance.

• Provided exceptional customer service, addressing inquiries and resolving issues.
• Developed in-depth knowledge of O2's products and services to better assist customers.
• Consistently exceeded sales targets, contributing to revenue growth.
• FCR Compliant and approved.

Team Leader at Currys PC World (2015-05 – 2018-10)

Sales Advisor at Currys PC World, skilled in customer service, product knowledge, and sales techniques. Seeking to leverage my expertise to contribute to a dynamic team.

• Provided exceptional customer service, assisting customers in selecting the right products to meet their needs.
• Achieved and exceeded sales targets by employing effective sales techniques and product demonstrations.
• Developed in-depth knowledge of electronics and technology products, staying updated on the latest trends and features.
• Handled customer inquiries and resolved issues effectively, ensuring customer satisfaction.
• Collaborated with team members to maintain a well-organized and visually appealing store environment.
• FCA Compliant and approved.

GCSE in General Education – Heathfield Secondary School (2004-09 – 2009-07)