Daniel Ofori

Experienced and results driven Customer Service Personnel. I am reliable with extensive experience in providing assistance to customers. My experience in sales has given me a insight into how a customer can be satisfied through strong dedication to helping customers resolve issues and cultivating a positive image of the company. I can work alone as well as in a team.

Call Center Agent at Buwelo Ghana (2025-01 – Present)

• responsible for receiving and editing calls. Mostly inbound calls

Store Keeper and Logistics at Nestle Ghana (2021-01 – 2024-01)

• Involved in production process
• Received and stored grains for production for company products

Customer Care Representative at Ison Experience - MTN Ghana (2017-01 – 2021-01)

• Managed inbound calls by handling customer engagement by providing solutions to problems
• Used software applications in multitasking to satisfy customers

Client Service — (National Service) at Ghana Broadcastling Corporation (2016-01 – 2017-01)

• Prospecting customers by selling airtime and other services to them
• Attended to clients that come to buy airtime and help them know which products like adverts and announcements will better suit their needs

HND in Marketing – Accra Polytechnic (2013-01 – 2016-01)

WASSCE in General Arts – Winneba Senior High School (2007-01 – 2011-01)

BECE – Agyiri Nyarko School Complex