Customer Service Executive at Arnold Clark (2026-06 – Present)
- Communicate with customers in person and over the phone, assisting with general enquiries and following up with appropriate departments.
- Working closely with different departments in managing stock, to ensure any maintenance, paint, valet work has been completed and vehicles are ready to retail, both physically and with an online presence.
- Working to time constraints in delivering parts & stock to various locations outside of the branch and working with transportation/delivery teams to ensure customer satisfaction.
FOH Supervisor at Lady Libertine (2025-09 – 2026-06)
- Managing the daily duties of the venue, including key-holding, cash ups and staff training.
- Assisting with General Manager and Bar Manager in executing menu development and brand activations ensuring we're up to date with latest releases and trends.
- Liaising with events team, floor, bar and kitchen staff to execute high quality small and large scale events, including wedding receptions.
Ramp Agent at Swissport (2025-03 – 2025-09)
- Movement, loading & unloading of luggage and cargo around the airside operation of the airport.
- Use of equipment and vehicles around the ramp and around live aircraft, all while adhering to the strictest health and safety procedures and time constraints.
- Communicate with flight crews, dispatchers and other ground personnel to coordinate operations.
- Ensuring personal safety as well as the safety of colleagues and passengers in and around live aircraft and around the tarmac while keeping up with on time performance and airline procedures.
Bartender at Tonic Bar (2024-08 – 2025-03)
- Engaging with customers doing both bar and floor service, ensuring top quality service creating a welcoming and fun atmosphere.
- Preparing and serving a wide range of alcoholic and non-alcoholic drinks ensuring timely service.
- Restocking and ordering bar inventory as needed from suppliers.
Duty Manager at O'Connors Bar (2024-03 – 2024-08)
- Supervising the daily operations of the venue, in charge of opening, closing and smooth running of shifts.
- Cash handling, menu design & social media management.
- Managing stock levels, ordering stock/supplies as needed and conduct regular stock checks.
Distillery Ambassador at Edinburgh Gin (2023-08 – 2024-03)
- Required a vast knowledge of the portfolio consisting of over twenty products, from distillation process, to recommended serves in order to convey this to visiting guests and at trade events. As well as a deeper knowledge of the company in relation to upcoming products, launches and targets.
- Hosting multiple daily tasting events focusing on giving customers the best experience as possible and create a positive association with the brand, with the hope of a conversion into retail sales.
- Helping design a cocktail experience that was successfully executed over a number of weeks showcasing cocktail history and EG products.
Senior Bartender at Devils Advocate (2022-02 – 2023-07)
- Making and designing a range of house-made cocktails, as well as most classics.
- Requiring a vast of knowledge on Scotch and worldwide whisky to recommend to 100+ customers daily.
- Developing and maintaining relationships with on-trade sales teams and wholesalers, ensuring proper stock levels and diversity is met while staying within budget and expected profit guidelines.
- Use of Procure Wizard and Zonal programmes for stock purchasing and inventory.
Bar Associate/Team Leader/Shift Leader at JD Wetherspoon (2017-03 – 2021-11)
Camp Counsellor at YMCA Camp Hayo-Went-Ha (2018-04 – 2018-08)
