Daniel Pickett

Dedicated, reliable, and hard-working individual with strong experience in retail, customer service, delivery, and warehouse environments. Known for maintaining a professional approach, handling customer interactions confidently, and working effectively as part of a team. Quick to learn and adapt, with a strong focus on providing excellent service and maintaining high standards in all tasks.

Proven ability to remain calm under pressure, take responsibility, and contribute positively to the workplace.

Retail Assistant / Customer Service at The Range (2023-01 – 2026-03)

Delivered high-level customer service at the customer service desk and retail operations

• Delivered high-level customer service at the customer service desk, handling enquiries and complex complaints professionally
• Resolved customer issues efficiently, helping maintain positive customer satisfaction and repeat business
• Trusted to manage difficult situations and de-escalate complaints calmly and effectively
• Operated tills and processed transactions accurately in a fast-paced retail environment
• Replenished stock and maintained high shop floor standards to support sales and presentation
• Supported overall store operations, contributing to a smooth and organised customer experience

Retail Assistant at Home Bargains (2022-01 – 2023-12)

Retail operations including customer service, stocking shelves, and store maintenance

• Delivered efficient service
• Stocked shelves
• Assisted deliveries
• Maintained store standards

Crew Member at McDonald's (2021-01 – 2022-12)

Fast-paced food service and customer-facing operations

• Fast-paced customer service
• Food preparation
• Cash handling
• Teamwork
• Maintained cleanliness

Delivery Driver at Various Locations (2018-01 – 2020-01)

Delivery services with customer interaction

• Safe deliveries
• Customer service
• Time management

Crew Member at McDonald's (2010-05 – 2017-09)

Food service operations and customer service

• Customer service
• Food prep
• Hygiene standards

Sales Assistant at TJ Hughes (2009-03 – 2010-04)

Retail sales and merchandising

• Customer service
• Sales
• Merchandising

Warehouse Worker at Bathroom Warehouse (2008-10 – 2009-02)

Warehouse operations including picking, packing, and loading

• Picking/packing
• Organisation
• Loading

Nursery Assistant at Kids Unlimited (2008-06 – 2008-09)

Childcare support and parent communication

• Child support
• Communication with parents

Nursery Assistant at Bridge Farm (2007-07 – 2008-06)

Childcare and engagement activities

• Childcare
• Engagement activities

NVQ Level 2 in Childcare – South Cheshire College (2007)

GCSEs – Coppenhall High School (2006)