Daniel Reilly
Spa, Leisure & Facility General Manager
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About
Versatile & passionate professional with 10 years experience in strategic planning, business development, people development, operations and health & safety management within commercial & private leisure facilities. Devoted to making a positive and inspiring atmosphere by providing excellent communication and leadership abilities, dedicated to instilling values of any business and promoting a wellness-oriented lifestyle in busy customer facing environments.
Experience
Aqua Park Manager - Lets Go Hydro, Irelands Largest Water & Adventure Park
(2025-04)
Overseen the daily operations of Irelands biggest Water Park & Adventure Destination.
- Manage a team of 50 staff including a senior management team
- Coordinated events and promotions to attract new customers
- Implemented strategies to improve customer service
- Organised Payroll for 50 members of staff
- Obtained 100% in The RLSS Audit maintaining Gold Standard certification
- Restructured our NOP & EAP to make each business safer and more efficient
- Managed 800-1000 customers through the gates on a busy summers day between June & August
Spa, Leisure & Facility General Manager 4* Hotel - Dunadry Hotel & Gardens, Templepatrick - Templepatrick
(2023-07 - 2025-04)
Ambitious Club Manager responsible for managing the daily club operations within leisure and hospitality setting. Adept at ensuring customer satisfaction. Focused on managing all club activities including budgets and inventories of supplies and products whilst providing leadership and guidance to my team.
- Complete overhaul of Health & Safety practices
- Key holder
- Stakeholder Management & engagement
- Created a strategy for a sales & marketing culture which boosted profits and helped exceed bonus structure year on year
- Managed & developed a employee team of 15
- Full control of plant room & boiler rooms, assessing and monitoring chemicals and pressurised boiler and heater systems on a daily/weekly and monthly basis to maintain the pool, sauna & steam room were fully operational and to a high standard
- Developed a marketing strategy & personalized guest service protocol, resulting in a 25% increase in repeat guest visits over a 6 month period
Cluster Manager - PureGym Belfast - Belfast
(2018-10 - 2023-06)
Oversaw all daily operations of a busy city centre facility including health & safety management, equipment procurement, membership sales, financial performance and staff development & training.
- Responsible for the whole of Northern Irelands facilities & maintenance issues, prioritizing Fire, Electrical & Plumbing issues while paying attention to the bottom line
- Managed & developed a team of 10 Personal Trainers & Fitness Instructors to exceed the needs of the business
- Developed time management and business plans for staff
- Managed Rotas & Payroll for staff
- Managing monthly Profit & Loss figures of the business with a yearly £1'000'000 turnover
- Created a positive and constructive workplace culture
Assistant General Manager - PureGym Belfast - Belfast
(2017-10 - 2018-09)
Working alongside my general manager to ensure the effective running of the gym whilst being in charge of 12 highly driven & successful personal trainers.
Personal Trainer - PureGym Belfast - Belfast
(2014-06 - 2017-10)
Running a successful Personal Training business in a busy city centre gym.
Education
Bachelor of Science - Human Nutrition - University of Central Lancashire (2014)
