Daniel Rubinow

I am a versatile and personable professional with a background spanning customer support, hospitality, events, social media, and property maintenance. I have strong customer service skills developed through hands-on roles in fast-paced environments, including bartending and occasional barista work during high-profile events. I adapt quickly, communicate effectively with diverse teams and clientele, and take pride in delivering smooth, enjoyable experiences for clients and guests alike.

Always eager to learn, I bring reliability, initiative, and a calm approach to every role I take on.

Customer Support Representative

(2025-12)

• Provide responsive and professional support to customers via email, phone, and live chat.
• Handle enquiries, complaints, and service requests, ensuring issues are resolved efficiently and to a high standard.
• Maintain a calm and empathetic approach when dealing with challenging situations or dissatisfied customers.
• Log and track customer interactions using internal systems, ensuring accurate records and follow-ups.
• Work collaboratively with internal teams to escalate and resolve complex issues.
• Continuously improve customer experience by identifying recurring issues and suggesting solutions.

Campaign Team Intern - Notion MGMT

(2024-10 - 2025-04)

During my internship at Notion, I played a pivotal role in managing and executing influencer campaigns for renowned artists, including Ado (J-Pop), Hannah Laing, Subsonic, and Sub Focus. My responsibilities included overseeing up to four campaigns simultaneously, which required me to strategically prioritize my time to ensure each project received the attention it deserved. I was tasked with onboarding and maintaining effective communication with influencers, providing them with creative guidance and support.

Additionally, I scouted emerging talent from TikTok sounds to enhance our campaigns, contributing to innovative and engaging marketing strategies.

• Identified lists of relevant creators to add to campaigns
• Reached out to creators and negotiated fees within campaign budgets
• Briefed creators and provided feedback to optimize content
• Ensured campaigns were delivered on time while achieving targets

Gardening Assistant Independent Contractor

(2024-04 - 2024-09)

• Worked with high net-worth clientele on a daily basis
• Assisted with garden maintenance including planting, watering, weeding, and pruning
• Operated gardening tools and equipment efficiently
• Collaborated on landscaping projects to enhance outdoor spaces
• Maintained strict health and safety standards
• Provided creative input on layouts and plant selection

Reception and Operations Assistant

(2022-10 - 2023-10)

• Managed front desk operations including check-ins and check-outs
• Resolved guest queries and provided local recommendations
• Arranged transport and reservations
• Performed light maintenance and handyman duties
• Communicated effectively with guests from diverse cultural backgrounds

Date Farm Worker

(2022-08 - 2022-10)

• Performed agricultural work on a large-scale date farm
• Worked at heights using specialized equipment
• Coordinated with international workers and volunteers
• Ensured safety compliance and efficient task management

Events Bartender

(2021-06 - 2022-08)

• Built and dismantled temporary bars for high-profile events
• Maintained organisation and cleanliness in fast-paced environments
• Delivered excellent service while tending busy bars
• Managed and resolved customer conflicts effectively

Physical Sports Trainer - Air Force

(2018-10 - 2021-06)

• Managed gym operations, scheduling. And event planning
• Ensured cleanliness and health/safety standards
• Provided personalized fitness training

A-Levels - Art, English, PE