Daniela Di Zenzo

Highly organised and proactive administrative professional with over seven years' experience in leadership, operations, compliance, stakeholder management, and record administration within a regulated environment. Experienced in managing confidential information, producing detailed reports, coordinating multiple priorities, supporting teams, and maintaining effective communication with clients, families, and professionals. Recognised for excellent organisational skills, attention to detail, discretion, and the ability to remain calm and professional when handling sensitive matters.

Fluent in English and Italian and seeking to transition into a Legal Secretary, Legal Assistant, Administrative Coordinator, or Practice Administrator role where strong administrative and communication skills can support the efficient operation of a professional office.

Assistant Manager & Preschool Room Leader at Be Me Highbury Nursery (formerly Monkey Puzzle Highbury) (2025-04 – Present)

Support the day-to-day operational management of a busy organisation while maintaining responsibility for departmental leadership.

• Manage confidential records and documentation in accordance with regulatory and safeguarding requirements.
• Produce written reports, assessments, correspondence, and operational documentation with a high level of accuracy.
• Act as a key point of contact for families, staff, and external professionals, handling enquiries and sensitive matters professionally.
• Coordinate staff schedules, operational processes, and internal communications.
• Support compliance requirements and organisational procedures during periods of operational change.
• Assist senior management with administrative and leadership responsibilities across the organisation.

Preschool Room Leader at Be Me Nursery (2023-09 – 2025-04)

• Led a team within a fast-paced environment, ensuring smooth daily operations and regulatory compliance.
• Maintained detailed records, reports, assessments, and documentation.
• Prepared written communications, newsletters, and reports for families and management.
• Managed sensitive conversations and resolved issues professionally and diplomatically.
• Supervised and supported new employees, providing guidance and performance feedback.
• Ensured organisational policies and procedures were consistently implemented.

Deputy Room Leader at Be Me Nursery (2023-01 – 2023-09)

• Supported management with team coordination, administration, and operational responsibilities.
• Maintained accurate records and documentation.
• Assisted with staff supervision, onboarding, and communication.
• Liaised effectively with families, colleagues, and management.
• Supported compliance with organisational and regulatory requirements.

Nursery Practitioner at Be Me Nursery (2020-06 – 2023-01)

• Maintained detailed records and reports in line with organisational procedures.
• Supported daily administration and documentation processes.
• Developed strong communication skills through regular interaction with families and professionals.
• Balanced full-time employment while completing professional qualifications.

Nursery Assistant at Be Me Nursery (2018-04 – 2020-06)

• Provided administrative and operational support within a busy team environment.
• Maintained accurate records and documentation.
• Assisted with the organisation of daily activities and operational procedures.

Master of Education (MEd) in Special Education – University of Salerno (2014)

Bachelor of Education (BEd) in Early Childhood Education – University of Salerno (2012)

Level 3 Diploma in Childcare and Education – HAWK Training (2020)