Danielle Brown

Resourceful and results driven professional with extensive experience providing high level administrative and executive support. Skilled in complex diary management, coordinating executive meetings, preparing and drafting agendas, arranging complex travel arrangements and providing timely, efficient and accurate support to staff and clients. A confident communicator recognised for exceptional organisational skills, attention to detail and the ability to build and maintain meaningful relationships with colleagues, stakeholders and clients.

Personal Assistant to the Managing director of Places and Estates at Notting Hill Genesis (2024-07 – Present)

Personal Assistant to the Managing Director, providing comprehensive administrative support during a major residential property sale spanning multiple London developments. Worked closely with consultants and finance teams to coordinate key documentation, arrange meetings and manage day-to-day operations throughout the process. Delivered full PA support, ensuring smooth communication and organisation within a fast-paced, high pressure environment.

• PA duties to the managing director and two directors
• Event organisation and management - Virtual and in person
• Assisted a whole team with a high level of support throughout the sale of a company
• Assisted with management of large internal and charity events for the business
• Managed financial administration for the transaction, including tracking key figures, preparing summaries, monitoring payment schedules and maintaining accurate
• Coordinated high-volume meetings with internal teams, consultants, legal advisors and external stakeholders, handling agendas, minutes, follow-ups and all logistical arrangements
• Maintained strict confidentiality around commercially sensitive information relating to the sale, financials and negotiations
• Acted as a central point of contact between consultants, finance teams, development managers and external partners, ensuring consistent information flow and issue resolution

Personal Assistant to director of Places and Estates at Notting Hill Genesis (2023-01 – 2023-12)

• Managed diaries and arranged appointments for senior executives
• Organised and coordinated meetings and events
• Prepared reports, presentations, correspondence and business documentation
• Liaised with clients, directors and key stakeholders, maintaining effective communications
• Acted as a central point of contact between departments
• Assisted with meeting preparation and minute taking during meetings

Renewals Advisor at FOLIO London Limited (2020-09 – 2022-12)

• Managed and maintained diaries, scheduling appointments and coordinating meetings
• Screened telephone calls, enquiries and requests
• Prepared and produced weekly and monthly reports, presentations and business documentation
• Drafted, reviewed and processed contracts and documentation
• Monitored multiple inboxes, responding to enquiries via email, telephone and post
• Ensured clients received clear, timely and accurate information
• Maintained knowledge of market conditions to support client discussions and assist with negotiations
• Managed expenses (creating and checking claims), holiday requests and sickness

Lettings Coordinator at Kinleigh Folkard and Hayward (2018-11 – 2020-02)

• Welcomed and assisted visitors, clients, colleagues and senior stakeholders
• Screened telephone calls, enquiries and requests
• Built strong relationships with clients, delivering excellent customer service both over the telephone and in person
• Organised and maintained diaries and work orders, preparing accurate contracts and supporting documentation
• Managed incoming emails and post
• Collated, processed and organised expenses
• Providing administrative support to the lettings team
• A member of the social committee

Lettings Administrator at The Personal Agent Lettings (2017-04 – 2018-08)

This was the start of my career in the property sector. Initially, the role involved liaising and building rapport with clients and utility companies, creating work orders and contracts and organising inventories. As the company grew, my role developed and I took on additional administrative responsibilities, including diary management, collating expenses, authorising invoices, screening calls and marketing the business.

Intercompany Accountant (temporary maternity cover role) at Merlin Entertainments Finance Department (2016-10 – 2017-04)

I applied for this temporary position within Merlin to gain further office experience and learn new skills. The role involved reconciling daily and monthly reports for over 100 attractions, calculating VAT on expenses, updating Excel spreadsheets with new information, debt collecting and carrying out general office duties such as photocopying and sending documents. Whilst there, I was also part of the social team, helping to organise large events and team building days.

Personal Assistant at Basement Pump Servicing Limited (2016-01 – 2016-10)

Although my time at Basement Pump Servicing was short-term, working alongside the Director enabled me to gain a broad knowledge and understanding of how a PA can assist and free up a significant amount of a director's time. My duties included diary management, arranging travel for a team of 12, coordinating expenses, updating and managing the client database, drafting presentations and liaising with clients.