Danielle Clough

Reliable, hardworking and punctual individual with varied experience across cleaning, schools and customer engagement environments. A strong understanding of what excellent customer service is with the ability to operate in fast paced environments. Able to work well with others and alone with minimum supervision.

Adaptable and calm when put under pressure, loyal, trustworthy and eager to learn new skills. Enjoys meeting people and has excellent people skills to show sensitivity to others for maintaining good work and customer relations. Keen to undertake any further training that will enable progression and continuation of professional development.

Full time Parent

(2011-01)

• Organising the family and the logistics make certain all children are where they need to be
• Budgeting household income, ensuring utilities and all bills a re paid, allocating some funds for leisure
• Maintaining a clean and tidy environment
• Shopping, cooking; providing healthy and balanced meals to support nutritional needs
• Undertaking all administrative duties in relation to education and any medical appointments
• Negotiating and understanding childhood developmental milestones
• Understanding boundaries and emotions, treating others with understanding and respect

Cleaner - Ivybridge Secondary School

(2018-01 - 2021-12)

• Vacuuming, polishing, wiping and emptying bins to high standards ready to welcome children
• Worked to time constraints to complete cleaning section up; to and exceeding 10 classroom
• Supported colleagues to work effectively and efficiently to complete outlined tasks
• Reported any breakages and concerns to supervisor in one with policy and procedures
• Undertaking running maintenance of equipment to make sure of continuous operation
• Disinfecting computer rooms to minimise the risk of cross contamination

Kitchen Assistant - Boringdon Primary School

(2016-01 - 2018-12)

• Preparing food items ready for cooking for service – in line with food safety standards
• Making sure of a clean and tidy work environment
• Storing and labelling of products to ensure compliance with food safety standards
• Serving children their meal as per their specifications
• Supervising children in the food hall and encouraging appropriate behaviour
• Giving information to children about ingredient contents and advising on allergens and dietary requirements
• Washing all equipment and pans to high standards, make sure all equipment is returned to location
• Seconded to a different Primary school to support kitchen functions and cover staffing levels

Shop Assistant - Colebrook

(2015-01 - 2016-12)

Voluntary

• Sorting through donations and assessing their viability for resale
• Serving customer using digital equipment and taking cash/card payments

Waiter - Eastern Eye

(2009-01 - 2011-12)

• Taking customer orders, advising on specials, liaising with the kitchen and providing outstanding customer service
• Making drinks, responding to customer queries, upselling products and undertaking all tasks involved with making a business successful

Standard secondary school education