Business Owner & Creative Designer - Self-Employed
(2012)
Built and managed a successful creative business specialising in bespoke event décor, including Christmas decorations, balloon displays, and full venue dressing. Developed a strong client base through high-quality design, attention to detail, and excellent customer service.
Floristry Business (Current Expansion) - Self-Employed
(2023)
Currently expanding skillset and services into floristry, building a new business focused on floral design for events and occasions.
Bar Staff - Superstar Boudoir
(2011-01 - 2012-12)
- Served drinks efficiently in a fast-paced environment
- Handled cash and processed payments accurately
- Provided friendly customer service and built rapport with guests
- Maintained cleanliness and organisation of the bar area
Owner - Everton football cafe
(2012-01 - 2013-12)
- Managed day-to-day operations of the café, ensuring smooth service
- Oversaw staff, including training, scheduling, and supervision
- Delivered high-quality customer service and built a loyal customer base
- Handled finances, including cash management, budgeting, and stock control
- Maintained cleanliness, safety, and compliance with health regulations
- Worked alongside Everton Football Club matchday teams, serving food to large crowds
- Provided face painting for children during matchday events, creating a fun and welcoming atmosphere
Owner & Manager - Coffee Pot Café
(2012-01 - 2013-12)
- Owned and ran the café, managing all daily operations
- Supervised staff, including hiring, training, and scheduling
- Handled cash, budgeting, stock control, and supplier orders
- Provided high levels of customer service and built regular clientele
- Ensured health, safety, and food hygiene standards were met
- Managed busy service periods and events efficiently
Foster Carer - Child in Need
(2013-01 - 2018-12)
- Provided a safe, stable, and supportive home environment
- Cared for children with a range of emotional and behavioural needs
- Worked closely with social workers, schools, and other professionals
- Supported children's development, wellbeing, and daily routines
- Managed challenging situations with patience, empathy, and resilience
Waitress / Supervisor - Zizzy Restaurant
(2000-01 - 2021-12)
- Delivered high-quality service while supporting day-to-day operations
- Supervised shifts, guided staff, and handled customer issues professionally
- Helped maintain strong team performance and service standards
Waitress - Host Bastion Restaurant, Shankly Hotel
(2016-01 - 2023-12)
- Provided high-quality table service in a busy restaurant environment
- Took orders, served food and drinks, and ensured excellent customer experience
- Worked efficiently as part of a team during peak service times
- Maintained cleanliness and organisation of the dining area
- Supported large-scale events at Eden Rooftop, assisting with food and drink service
- Worked during high-profile events hosted by well-known DJs and performers
- Helped manage busy crowds while maintaining a professional and friendly approach
Waitress / Restaurant Manager - Chicagos Bar & Grill
(2016-01 - 2023-12)
- Started as a waitress, providing friendly and efficient table service in a busy environment
- Promoted to Restaurant Manager, overseeing daily operations and team performance
- Managed staff, including training, scheduling, and supervision
- Ensured high standards of customer service and handled customer queries or complaints
- Oversaw cash handling, stock control, and ordering supplies
- Maintained cleanliness, safety, and smooth running of the restaurant
Manager - Bunratty's Irish Bar
(2021-01 - 2022-12)
- Managed daily operations and led the bar team
- Oversaw staff training, rotas, and performance
- Handled cash control, stock, and supplier orders
- Ensured excellent customer service and smooth running of shifts
Sales Assistant - Essco Petrol Station
(2023-01 - 2024-12)
- Served customers and handled cash and card payments
- Replenished stock and maintained a clean, organised shop floor
- Provided friendly customer service in a fast-paced environment
- Followed safety procedures and supported daily store operations
