Danny Dryden

I am a Young and energetic individual, who is looking to start my career in a marketing role. I have recently completed a level 3 qualification in social media and marketing, to help enhance my skill set. I am extremely hard-working and always strive to do my best, and i want to progress in marketing in years to come with the more experience i gain, as i want to live a good lifestyle. I am very active, i go to the gym to keep fit and i am very social as i love going out with people and i am a big people person and love being around people.

StylzMag, East London July 2022- August 2022

Marketing Assistant (4 week placement)

• Used Canva to design posters and social media posts for various events.
• Growed the social media presence, by researching and commenting on posts.
• Interacted with business clients through emails.
• Uploaded basic content to the company website.
• Booked and canceled meeting appointments.
• Watermarked images.
• Wrote up research projects, to be used by senior teams, to create copy.

Telesales and Customer Service

• Business Development where I called different trading channels and introduced the product and offered a free sampling session and built a relationship with that customer and maintained connections with existing customers and calling them to check in to see if everything is ok.
• When I contacted existing customers I also tried to upsell them to see if they want to try another flavour.
• Hit weekly email and call targets and tried to book a sample session each day.
• Account management where I had a list of accounts on Monday.com in our ownership, that we need to look after.
• Arranged sample boxes to be sent out to the trading channels to try and push them to do a sampling session, and updated the sample request tracker they provided, so they can be sent off.

Senior Customer Service Assistant

• Served customers at the tills, ensuring a friendly service and promoting any deals and providing recommendations.
• Promoted products and services in a way that is consistent with an organization’s brand.
• Dealt with customer queries and finding solutions to satisfy their needs.
• Communicated with customers to provide good customer service and increase the store's sales.
• If a customer has an issue, I provide a way to solve it.

Waiter and Floor Work

• Greeting and interacting with customers, in a friendly and welcoming manner, to create a positive atmosphere and experience.
• Bringing food and drinks to customers.
• Clearing tables promptly, and ensuring that tables are clean, and ready for more customers.
• Cleaning crockery, and glasses to high standards, ensuring there is always enough stock, for ordering customers.
• Communicating with customers, and listening to their needs and preferences and making recommendations.

Just IT- Apprenticeship Provider March 2024- April 2024

Level 3 Social Media E-commerce (Digital Marketing)

Unit 1- Project Management

Unit 2- Digital Marketing

Unit 3 and 4- Content and Social Media Marketing

Unit 5- Digital Marketing Metrics and Analytics

City Gateway, East London March 2022

Functional Skills Level 2: Maths, English 

Erith School 2012- 2019

BTEC Level 2: Business and Sport