Dansmith135
Family Caregiver
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About
Reliable and adaptable professional with experience in customer service, hospitality, childcare, and team leadership. After returning from Australia, I took on a full-time caregiving role for my grandparents, further developing strong communication, patience, and responsibility. Now seeking a long-term opportunity to contribute positively within a supportive team environment.
Experience
Family Caregiver - Family
(2025-06)
- Provided ongoing support and care for elderly family members.
- Managed appointments, daily routines, and household responsibilities.
- Developed organisation, communication, and time-management skills.
Travelling - Australia - Australia
(2025-02 - 2025-06)
- Travelled solo to experience different cultures and gain broader perspectives.
- Reconnected with previous friends from previous visit.
- Improved adaptability and confidence through navigating new environments independently.
After School Club Assistant - Kats Club
(2024-02 - 2025-01)
- Supervised up to 25 children during breakfast and after-school activities.
- Ensured safety, wellbeing, and engagement through structured play and care.
- Developed responsibility, safeguarding awareness, and child-focused communication.
Assistant Manager - Bella’s Bakes
(2022-08 - 2024-01)
- Managed daily operations including staff supervision, inventory control, and scheduling.
- Ensured compliance with food safety standards and hygiene practices.
- Improved team productivity through clear task management and delegation.
Service Assistant - The Kay Group
(2021-09 - 2022-07)
- Delivered customer service in a fast-paced forecourt environment.
- Trained new staff and supported rota management.
- Maintained high standards in stock presentation and store cleanliness.
Baker - Bella’s Bakes
(2018-05 - 2021-09)
- Produced baked goods for retail and bespoke events including weddings.
- Created new products while ensuring allergen and dietary compliance.
- Maintained full responsibility for kitchen operations and hygiene.
Team Leader - Atom Trampoline Park
(2016-02 - 2017-12)
- Supervised up to 60 customers at a time, ensuring safety protocols were followed.
- Managed incidents with calm and reassuring responses.
- Oversaw stock, rota management, and customer service across reception and café.
Pizza Chef - Hungry Possum Pizza Company - Australia
(2015-04 - 2015-08)
- Produced and cooked wood-fired pizzas at festivals, serving up to 500 per day.
- Worked in a demanding, fast-paced environment with long hours.
IT & Communications Support Assistant - Royal Berkshire Fire & Rescue Service
(2014-10 - 2015-01)
- Provided phone-based IT support for staff across the service.
- Developed practical skills in CAT 6 networking and structured cabling.
- Quickly adapted to a highly technical environment with minimal prior knowledge.
Checkout Supervisor / Service Host - Asda
(2013-01 - 2014-07)
- Promoted from Checkout Operator to Supervisor and trusted with keyholder responsibilities.
- Trained new staff, authorised transactions, and handled refunds/voids.
- Gained experience across multiple departments including security, home shopping, and customer services.
Education
Diploma in Public Services Level 3 — Distinction - Public Services - BCA College (2011 - 2013)
The Piggott School (2006 - 2011)
