Legal Admin Assistant - Moore Barlow LLP - Lymington, Hampshire
- Support the progression of residential conveyancing matters from instruction through to completion and post-completion.
- Draft correspondence using precedents and assist with preparation of contracts and transfer documents (TP1s).
- Assist with exchanges and completions, ensuring all documentation is accurate and in place.
- Liaise directly with clients and third parties, including managing agents, lenders, and other solicitors, providing updates and responding to enquiries.
- Take responsibility for following up outstanding matters to ensure transactions progress efficiently and do not stall.
- Monitor transaction progress and proactively chase outstanding documentation where required.
- Review documentation prior to issue, checking for accuracy and consistency.
- Assist with post-completion matters, including Land Registry applications and submission of required documents.
- Prepare and process payments in line with completion statements.
- Coordinate with fee earners regarding quotes and charges, supporting accurate and timely cost information for clients.
- Manage multiple files simultaneously, prioritising workload to meet deadlines and ensure smooth progression of transactions.
Team Leader and Barista - Aunt Fanny's Farm Shop and Cafe - Wimborne, Dorset
(2023-02 - 2025-04)
- Delivered professional, client-focused service in a fast-paced environment, handling queries, and resolving issues calmly to maintain a positive customer experience.
- Built strong client relationships through clear communication, attention to detail, and a personalised approach to service.
- Managed competing priorities during busy periods, ensuring smooth day-to-day operations and consistent service standards.
- Acted in a supervisory capacity, including training new staff and supporting adherence to procedures and best practice.
- Liaised effectively between front-of-house and kitchen teams, ensuring accurate communication of orders and client requirements.
- Maintained accurate transaction records and handled cash responsibly, ensuring precision and accountability.
- Ensured compliance with health and safety standards and followed operational procedures to support a safe and efficient working environment.
- Balanced part-time work alongside university studies, demonstrating strong time management and the ability to perform under pressure.
Floor Staff Member - Boston Tea Party - Ringwood, Hampshire
(2022-06 - 2025-09)
- Delivered high-quality service in a fast-paced environment, maintaining professional standards and handling customer queries efficiently.
- Built positive customer relationships through clear communication and a proactive approach to meeting individual needs.
- Managed transactions using the point-of-sale system, ensuring accuracy and efficiency during busy periods.
- Assisted customers with product selection, providing tailored recommendations based on their preferences.
- Handled complaints calmly and professionally, resolving issues to maintain customer satisfaction.
- Supported stock management, including rotation and inventory control, contributing to efficient day-to-day operations.
- Worked closely with colleagues to maintain a smooth and collaborative working environment, particularly during peak periods.
- Contributed to team discussions on improving service and efficiency.
- Completed opening and closing duties, ensuring compliance with procedures, and maintaining a clean, organised workspace.
Bartender Waiter - The Bricklayers - Poole, Dorset
(2021-06 - 2021-09)
- Delivered professional customer service in a fast-paced, high-volume environment, handling queries, and resolving issues efficiently.
- Managed multiple tasks simultaneously, including drink preparation, customer service and stock control, while maintaining service standards.
- Built rapport with customers through a friendly and attentive approach, contributing to a positive and welcoming atmosphere.
- Operated point-of-sale systems and handled cash transactions accurately and responsibly.
- Monitored and managed stock levels, supporting smooth service during busy periods.
- Worked closely with kitchen and front-of-house staff to ensure timely service and clear communication.
- Maintained a clean, organised, and compliant working environment in line with health and safety regulations.
- Supported team members during busy shifts, contributing to a collaborative and efficient service.
Cleaner and Laundrette - Fast Class Cleaning - Poole, Dorset
(2019-07 - 2019-09)
- Maintained high standards of cleanliness and organisation, demonstrating strong attention to detail.
- Worked collaboratively with team members to complete tasks efficiently and meet deadlines.
- Followed health and safety procedures when handling cleaning materials and equipment.
- Managed workload to ensure all tasks were completed to a consistent standard within set timeframes.
- Handled customer items with care, ensuring accuracy and reliability in cleaning and pressing.
Barista and Waitress - Huckleberry's - Bournemouth, Dorset
(2016-06 - 2019-08)
- Worked in a small team within a busy café environment, serving a high volume of customers and managing multiple tasks efficiently.
- Delivered consistent, high-quality service, preparing orders accurately while maintaining attention to customer preferences.
- Operated point-of-sale systems and handled cash transactions with accuracy and responsibility.
- Maintained a clean and organised workspace, ensuring compliance with health and safety standards.
- Managed busy service periods with composure, ensuring timely and efficient service.
- Completed end-of-day procedures, including cash reconciliation and closing tasks.
- Balanced part-time work alongside GCSE studies, demonstrating strong time management and reliability.
