Daria Bilan

My main strengths: attention to detail; well-organised; desk research skills; excellent team-worker and trainer; creative flair; initiating changes to improve procedures.

Code Approval Technical Review Manager at Jazz Pharmaceuticals (2023-04 – Present)

• Completed AQP training
• Review promotional and non-promotional materials in Veeva PromoMats
• Introduced a weekly prioritisation meeting for asset owners and reviewers
• Open-door policy with document owners to answer any questions / concerns through the review process
• Create supporting documents to enable a more consistent and compliant approach across Jazz: Referencing Guide; Document Owners' Guide; working instructions
• Have collaborated with colleagues from different departments to create guidance documents e.g. briefing document, instructions for data entry into a database of HCP engagements (to enable compliance sign-off)
• Instrumental in suggesting and enabling the use of a QR code for prescribing information and the use of core claims in Veeva PromoMats
• Organised training for the team e.g. copyright and the use of binders in Veeva PromoMats
• On my own initiative, created a Teams channel for the supporting documentation which grew into an intranet page which I update.

Senior Medical Information Specialist at Ethypharm (2021-12 – 2023-03)

• Reviewed promotional materials; set up weekly job bag meetings
• Medical information enquiries; compiled an FAQ Excel spreadsheet.

Medical Information Specialist at CNX Therapeutics Ltd. (2021-04 – 2021-12)

• Answered escalated enquiries using the IRMS database; updated standard letters; wrote FAQs
• Liaised with the outsource provider; quality checked their responses.

Medical Information Officer at Flynn Pharma (2020-09 – 2021-03)

• Raised the Medical Information Service to a professional level
• Answered primary and secondary enquiries by the telephone or e-mail; literature searching
• Wrote and presented a pharmacovigilance training course to the sales representatives – designed an adverse event reporting card for them
• Updated and added SmPCs and PILs to the EMC website
• Took unlicensed product order form into Medical Information responsibility – away from Reception
• Worked through a Pharmacovigilance audit.

Medical Copy Approval Specialist – Compliance at Indigo Medical (2020-03 – 2020-08)

• Reviewed materials, mainly within the respiratory therapy area, using Veeva.

Technical Reviewer at Otsuka (2019-10 – 2020-02)

• Reviewed promotional / non-promotional company materials for schizophrenia / kidney disease therapy areas using ZINC to ensure alignment with the ABPI Code of Practice.

Medical Compliance Specialist at AstraZeneca (2017-06 – 2019-09)

To improve the quality of materials, I helped document owners and external agencies by:

• Reviewed promotional / non-promotional materials for respiratory and vaccination products using Veeva PromoMats
• Processed HCP forms (HCP engagements outside the UK)
• Trained staff on technical review and the basics of the ABPI Code of Practice
• co-writing an in-house referencing guide; this was turned into a global training package
• creating a spreadsheet with references to ensure consistency and accuracy
• creating a document owner's checklist to be used before materials were uploaded to be reviewed.

Clinical writer at Prism Ideas (2017-01 – 2017-04)

• Wrote clinical study reports.

Medical Information Specialist at Roche (2014-09 – 2017-01)

• Answered second-tier enquiries on rheumatology, respiratory, multiple sclerosis and established products; liaised with Quality and Regulatory departments, as necessary; wrote standard responses
• Reported adverse events and quality issues with medicines
• Trained a medical manager on a summary of product characteristics; she liked my training style so much that she asked me to train her on another medicine
• Presented to sales representatives about Medical Information
• On my own initiative, wrote and presented training on literature searching.

Medical Information Scientist at Grunenthal (2014-02 – 2014-08)

• Answered Medical Information enquiries; reviewed materials for opioid analgesics
• Presented writing tips at Medical Science Liaisons' (MSL) meetings to improve standards.

Medical Information Scientist at Bayer (2012-05 – 2014-01)

On my own initiative

• Copy approval of promotional / non-promotional materials
• Answered external Medical Information enquiries on the telephone, through e-mail or post on the company's pharmaceutical products; logged these enquiries on MedInfoSys database; wrote responses – both original ones and used standard letters / FAQs
• Carried out literature searches; liaised with internal departments such as Drug Safety
• Carried out adverse event checking in the MedInfoSys database, as required
• Reported product technical complaints and adverse events
• Wrote standard letters for the contrast media products
• compiled adverse event reporting forms to be filled in when answering the telephone to ensure all essential data was collected; wrote a letter approval check list for everyone to use; got agreement for the team to use a board for keeping track of ordered items; initiated sending round lunchtime telephone rota.

Information Scientist at National Clinical Guidelines Centre (2011-06 – 2012-02)

• Literature searching on medical conditions and medicines to support NHS guideline production.

Technical Data Management at Unilever (2009-07 – 2011-05)

• Co-pack Workstream Leader. Brought my idea of a questionnaire to the Workstream which was accepted as best practice; managed data entry onto a database.

Information Scientist, Unilever Information Group at Unilever (2005-08 – 2009-07)

• Answered a wide range of enquiries from scientists – from toxicology to epidemiology
• Acted as customer relations contact for the toxicology team.

Librarian at Putteridge School Library (2005-06 – 2005-08)

• General library work including shelving, cataloguing and being on the issue desk.

Medical Information Researcher, Information Services at Medicus International (2003-08 – 2005-05)

• Found key opinion leaders; literature searching; wrote executive summaries regarding therapy areas.

Information Adviser, Library Services at AstraZeneca (2001-07 – 2003-08)

• Answered external non-drug related queries; trained Medical Information team on Embase; scanned medical journals; compiled a literature alert; manned the Enquiries desk; catalogued books.

Librarian / Information Professional at Various (1990 – 2001-06)

Various jobs in libraries / information centres as a librarian / information professional.

Post-Graduate Diploma in Information Science – City University (1991 – 1993)

BSc. (Hons.) in Biochemistry – University of London (1987 – 1990)