Medical receptionist at Montserrat Medical Services (2019-08 – Present)
- Assisted with medical coding, billing and auditing
- Scheduled patient appointments and followed up with reminders
- Managed high call volumes, directing calls professionally
- Contributed to a positive work environment through effective collaboration and supporting team initiatives
SALES ASSISTANT at SHEIKE (2024-08 – 2025-02)
- Goal setting with clients, assessing strengths and weaknesses
- Adjusting clients to correct alignment for safe and effective results
- Teaching breathwork and incorporating philosophy into classes
- Responding and improving service based on client feedback
FINE DINING HOSTESS at Vaporetto (2022-03 – 2022-08)
- Demonstrated wine pairing expertise and extensive menu knowledge to enhance dining experience
- Received management recognition for consistent compliments on exceptional service
- Trained new servers on restaurant policies and procedures
Store manager at AQUILA (2021-07 – 2022-03)
- Enhanced customer satisfaction through staff training in service and product knowledge
- Maximized sales with creative visual displays and store layouts
- Completed point-of-sale opening and closing procedures
Medical receptionist at Gastrointestinal Specialists Brisbane (2021-03 – 2021-05)
- Completed patient referrals, medical coding and billing
- Printed prescriptions in compliance with practice protocol
- Initiated triage processes for streamlined patient flow restaurant manager at Mad Mex (2019-01 – 2019-08)
- Trained staff on cooking procedures, and safety regulations
- Ensured facility compliance with health codes
- Analysed sales data to identify trends and adjust purchasing decisions
