Darren Carter

Experienced professional with 27 years in the Communications industry. Currently working as a Survey Supervisor for a large ISP company in London, managing surveyors and overseeing site visits, project proposals, and installation planning. Extensive background in data cabling, fibre optics, telephone networks, and AV installations across various scales from small offices to 30-story buildings and data centres.

Survey Supervisor - Large ISP company - London

Managing surveyors and ensuring quality site visits and installations. Responsibilities include pre-call verification, site visit monitoring, PPE compliance verification, route explanation to customers, survey proposal review and approval, and daily whereabouts tracking. Approving holiday leave and time off requests.

• Making sure surveyors are doing their job properly
• Doing pre-calls to customers they will be visiting the next day
• Checking and making sure surveyors have updated information on company online job schedule
• Visiting various surveyors at various sites during each day to ensure correct site visit procedures
• Ensuring surveyors have all correct PPE with them and are wearing it when required
• Verifying surveyors have all necessary tools and keys provided by company
• Ensuring surveyors are polite when speaking with customers
• Verifying surveyors have explained routes and walked them with customers
• Reviewing survey proposals for viability of proposed routes and installations
• Checking that correct materials and equipment are included in proposals
• Uploading approved survey packs to Work Order system
• Daily monitoring of surveyor whereabouts and job status updates
• Approving holiday leave and other time off requests

Fibre Planner - ISP company

(2018 - 2020)

Conducted full surveys on Fibre to the Home (FFTH) installations across various property types including Large MDU buildings, Tower Blocks, large estates, business units, and SDUs. Created comprehensive installation plans with documentation, detailed pictures, drawings, and line markings showing enclosure and cabling routes.

• Visiting various different sites from Large MDU buildings including Tower Blocks, large estates and business units
• Surveying SDUs
• Conducting full survey on how FFTH should be installed to a property
• Using BT PIA Portal to find existing Duct routes to properties
• Providing new Civils routes from nearest BT Chamber to properties when no existing route available
• Finding suitable, secure and safe places to install Enclosures at properties
• Finding best and safest ways to install cabling internally or externally to properties
• Preparing comprehensive documents with documentation, detailed pictures, drawings and line markings
• Creating excel documents with total properties to be serviced from each enclosure
• Documenting Fibre connectivity paths and bills of Materials
• Calculating materials needed, labour required, time required, and total cost of installs

Contractor - Various companies

(2009-03 - 2018)

Contracting for multiple regular companies on varied Network and AV installation projects. Work included moves and changes in large offices, cabling installations for technology equipment, and infrastructure setup.

• Working on various Network and AV installation projects
• Carrying out moves and changes in large offices
• Installing cabling for tills, TVs, speakers and video conferencing equipment in offices, restaurants, Bars and Board Rooms
• Building, installing and rack mounting equipment into large racks
• Carrying out various Network Cabling installs from Cat-5, 6, 6a and cat-7 copper cabling
• Installing, terminating and testing various fibre optic cabling

Data Centre Engineer - Telehouse Europe - Canary Wharf

(2009-01 - 2009-03)

3-4 month contract working in a data centre environment installing and managing various cable types and infrastructure.

• Installation of various cables between different cabinet locations on different floors and between different buildings
• Working with fibre (SM & MM), Cat5e, cat6, coax, and multicore telephone cables
• Installing new Racks, Switches, fan trays, and power to the Racks

Communications Technician - Astro Communications

(2000-01 - 2008-10)

9 years of varied work including project managing, installing, terminating and testing copper and fibre optic cables, telephone networks, data outlets and communications infrastructure across multiple scales.

• Project managing communications installations
• Installing, terminating and testing cat5, cat5e, and cat6 Copper cables from 2–4000 outlets
• Installing 1308 multi core Telephone Cables
• Installing, terminating and testing Fibre Optic cables (SM & MM)
• Using Sumitomo, Fitel and Fujikura splice Machines for terminations
• Working with Mechanical crimp, cold Cure, hot melt and polished terminations
• Using various connectors including ST, SC, LC, and RJ splice connectors and pigtails
• Installing cable makes including Krone, brand-rex and Belkin
• Installing fibre Back bone links and multicore fibre External links to other buildings
• Using Fluke DTX Testing equipment
• Installing various tray work, basket, and wide range of trunking
• Installing and building various different types of data Cabinets including flat packed cabinets
• Working on build of 5 large data communication suites alongside other Engineers and trades
• Carrying out large moves and changes involving cabinet moves, floor box moves, and re-patching and re-jumping telephone extensions
• Installing network Switches, hubs, routers and U.P.S backup systems
• Involvement in CCTV installation

Communications Technician - UK Communications Euro Ltd.

(1997 - 2000)

Installing, terminating, and testing communication networks in various locations including the Millennium Dome during construction, and work for major retailers.

• Installing cat5 cables, multicore telephone cables, audio and Fibre optic cables into the Millennium Dome whilst under construction
• Installing cabling for the Body Shop group for their tills, Phones and computer network
• Working at Dixon's plc head office covering moves and changes on a regular monthly basis

Communications Engineer - Cray Valley Communications

(1994 - 1997)

Started as trainee Communications engineer and progressed to fully trained engineer. Installed communication cables in various buildings including heritage sites and industrial facilities.

• Installing coaxial, Type 1, cat4, cat5 and telephone cables into various Buildings
• Working for English Heritage on communication installations
• Working for B.O.C gases around the country

Double-glazing Installer/Sales - Various double-glazing companies

(1985 - 1994)

Making, selling and fitting double glazing products for multiple companies including Excell, U-Fit, Focus and Ideal windows.

• Making double glazing windows, doors and conservatory's
• Selling double glazing products
• Fitting double glazing windows, doors and conservatory's

O'Levels and CSEs - Charterhouse School (1980 - 1985) Orpington, Kent