Darren Cox

I am a dynamic Project / Portfolio Manager with significant experience in delivering change management and compliance adherence. Delivers successful investment portfolio transformations and regulatory projects on time and within scope, enhancing operational compliance and organisational effectiveness. Proficient in running multiple concurrent projects.

Cultivates robust stakeholder relationships, driving engagement and collaboration through the project lifecycle. Confident in leading project teams both from a business and technical perspective.

Business Intelligence & Analysis Manager - Lloyds Banking Group - London

(2025-10 - 2026-04)

• Managed small team which delivered critical dashboards and key analytical reporting to support Senior Management in data-led financial crime business decisions
• Supported the bank's financial crime critical system rules providing detailed data analysis on the effectiveness of the current controls and highlighting areas for improvement

Project Manager - Lloyds Banking Group - London

(2010-03 - 2025-10)

• Delivered significant change via the investment portfolio of the bank, along with regulatory/ mandatory projects in the payment and financial crime sectors, utilising industry-specific tools and methodologies to ensure adherence to compliance standards.
• Delivered critical paper clearings industry changes to support the LBG / HBOS merger
• Managed major software upgrade, first in 10 years, to the Bank’s key payment system
• Cultivated strong relationships with internal colleagues, stakeholders, and team members, building a culture of trust and cooperation
• Authored project proposals, business cases and problem statements to senior management (including board appointees), articulating project value and securing approvals & funding
• Strong experience working across full project lifecycle from Initiation to business handover

Portfolio Office Manager - Lloyds Banking Group - London

(2001-08 - 2010-03)

• Championed adherence to bank approval processes and standards, acted as key point of contact for project & programme manager’s compliance questions etc.
• Ensured fiscal compliance through tracking project financials, ad hoc challenges and running monthly review meetings
• Supported risk identification, resolved issues, and tracked dependencies through regular reviews and necessary escalations to mitigate delivery risks.
• Ran steering meetings and generated consolidated reports for senior management.
• Facilitated synergy with project managers to refine governance requirements and strengthen team cohesion.

Retail Bank Manager - Lloyds Bank - Odiham, Hampshire & Blackwater, Camberley

(1994-06 - 2001-08)

• Managed team of circa 10 people to meet customer needs and the Bank’s compliance requirements
• Built strong business relationships through regular communication, face-to-face meetings and exceptional service.
• Managed heavy daily workload of client meetings, reporting and administrative processing using exceptional multitasking and prioritisation skills.

Bank Clerk - Lloyds Bank - Farnborough, Hampshire

(1987-09 - 1994-06)

• General office administration duties including Cashier operations, replenishing cash machines.
• Provided excellent customer service by attending to queries regarding account issues, product information and resolving complaints

GCE (O-Levels) - Mathematics; English Language; English Literature; History; Geography; Information Technology; Human Biology; Chemistry; Business Studies - Yateley School, Yateley, HAMPSHIRE (1986 - 1986)