Darren P-W

I'm a resilient, self-motivated individual who is committed to completing my duties and delivering high standards. My varied employment history has given me many transferable skills including time management, navigation and customer service skills.

Private Hire School driver - 24x7 Ltd - North Yorkshire

(2022-09)

My responsibilities include driving a company car licensed by North Yorkshire council to transport children from their residence to their school and back again. This involves a repetitive journey twice a day, whilst maintaining a high level of concentration for potential hazards. I am also responsible for ensuring the vehicle is safe to drive by carrying out safety checklists every day.

Amazon driver - Self Employed

(2018-05 - 2022-09)

My responsibilities included having good time management skills as I was responsible for ensuring that packages arrived within a 2-hour time slot. I had to organise and pack large quantities of parcels to ensure an efficient delivery rate could be maintained. Interacting with the public and having good customer service skills were paramount.

Sales Advisor - o2 Retail store Leeds Briggate - Leeds

(2017-03 - 2018-05)

My responsibilities included having a good knowledge of all o2 products and showing that passion to our customers. Having a good knowledge of the operational procedures within the store and keeping it looking its very best. Keeping track of the store's and my own personal sales targets. Working within the customer framework and supporting the managers whenever I could.

Self Employed Courier - Contracted by Hermes and Amazon

(2016-09 - 2017-03)

As a self-employed courier, I delivered packages to customers within set deadlines. I drove in all traffic and weather conditions providing a great customer experience.

Teaching Assistant - The Farnley Academy

(2015-03 - 2016-09)

My responsibilities included planning and delivering intervention sessions for children with special education needs. This included monitoring progress, identifying development needs and creating a tailored program for each student. My aim was to empower young people to work independently and perform to the best of their abilities.

Customer Service Manager - Ladbrokes

(2013-02 - 2014-08)

This role included customer service, duty management, key holder responsibilities and cash handling. It gave me experience and confidence in handling complaints and interacting with all types of customers. I worked independently and as part of a team.

Civil Enforcement Officer - NSL Ltd

(2009-10 - 2013-02)

I worked independently to enforce local parking legislation and ensured the safe flow of traffic. I was a source of public information and made decisions autonomously. This role required learning and retaining a large amount of information around parking law, and it was paramount I worked within the rules and regulations set out in law.

Level 2 for Civil Enforcement Officers (parking) - Civil Enforcement - City and Guilds

Functional Skills Level 2 (GCSE equivalent) - ICT

AS-Levels - Performance Studies, Philosophy - Worthing College

GCSEs - Maths, English, Science - Chatsmore Catholic High School