Darren

Banking professional with over ten years' experience in client-facing roles and two years' experience within AML/KYC name screening and customer due diligence. Experienced in investigating name screening alerts, assessing true and false positives, quality checking high-risk cases, and mentoring new analysts. Strong communicator with excellent attention to detail, now seeking to further develop a career in financial crime investigations or KYC.

Career Break and International Experience - Self-employed / Various

(2024-05)

Following redundancy from previous role, engaged in international travel, family time, cultural development, and private work.

• Travelled extensively throughout Turkiye, spent time with family, developed cultural awareness, and delivered private English lessons to Turkish students
• Assisted with digitising of invoice archiving at Firefish UK Ltd
• Trained for, and completed a sponsored solo cycle challenge from Land's End to John O' Groats (876 miles in 12 days) and raised funds for The Brain Tumour Charity
• Currently provide operational and administrative support for a family-owned business, Buckenham Locksmiths Ltd, ensuring smooth day-to-day operations, managing projects and assisting with financial administrative tasks

Financial Crime Name Screening & CDD QC Analyst (1st Line of Defence) - Unknown Financial Institution

(2022-09 - 2024-05)

Conducted investigations into customer name screening alerts and supported Customer Due Diligence activities within AML/KYC frameworks.

• Conducted investigations into customer name screening alerts, identifying potential financial crime risks, within AML/KYC frameworks, and escalating where appropriate
• Assessed true and false positive matches using AML/KYC screening procedures and risk-based analysis
• Produced detailed case documentation and rationale to support investigative outcomes
• Recommended corrective actions, while quality-checking high-risk cases
• Provided guidance and training to UK and offshore analysts, QC reports for management, and collaborated with both internal and external stakeholders to maintain consistent standards
• Supported Customer Due Diligence (CDD) remediation activities within AML/KYC frameworks

Front of House Coordinator - Portico (Santander UK)

(2016-02 - 2022-08)

Managed executive-level and front-of-house reception operations, serving as the first point of contact for clients, executives and staff.

• Managed executive-level and front-of-house reception operations, acting as the first point of contact for clients, executives and staff
• Coordinated meeting schedules to avoid conflicts and supported senior leadership with administrative requirements, strengthening management skills and ability to resolve issues promptly in a high-pressure environment

Front of House & Communications Coordinator - BaxterStorey (Standard Chartered Bank UK)

(2012-12 - 2016-02)

Operated communication systems and managed visitor registration for senior corporate environments.

• Operated multi-line communication systems and managed visitor registration for senior corporate environments, delivering a high level of service for directors, the CEO, and the Chairman
• Prepared reports, reconciled cost centres, and provided VIP hospitality while maintaining confidentiality and efficiency

Certifications - Counter Terrorism Financing, Enhanced Sanctions, Facilitation of Tax Evasion and Politically Exposed Persons - International Compliance Association (ICA) (2023-03)

Advanced Diploma - Travel & Tourism - Unknown (2010-05)

GCSE - Multiple subjects - Unknown (2007-05)