WAREHOUSE ADMIN - Wincanton B&Q - Swindon, Wilshire
(2024-03)
- Administer and oversee inventory systems to ensure precise tracking and documentation of all incoming and outgoing warehouse products.
- Monitor and evaluate stock levels, working collaboratively with the purchasing team to maintain optimal inventory levels and avoid stock outs or overstock situations.
- Supervise the end-to-end processing and fulfilment of orders, ensuring efficient and timely shipping operations in compliance with organizational standards.
- Coordinate with shipping carriers and third-party logistics providers to guarantee timely and accurate delivery of products, ensuring customer satisfaction and operational efficiency.
- Maintain meticulous and up-to-date records of all warehouse activities, producing detailed reports on performance metrics, inventory movements, and operational trends.
- Conduct regular lane checks to ensure operational accuracy, product flow, and adherence to safety and quality standards within the warehouse.
HUMAN RESOURCE - Bakkavor - London, Middlesex
(2022-10 - 2024-03)
- Provided comprehensive administrative support to the HR department, including maintaining and updating employee records, ensuring accuracy, and adhering to compliance regulations.
- Coordinated the full-cycle recruitment process, from job posting and candidate sourcing to interview scheduling and new hire on boarding.
- Developed and maintained detailed recruitment databases and tracking systems to ensure efficient candidate management and timely hiring decisions.
- Managed new hire documentation, ensuring seamless completion of on boarding tasks and compliance with company policies and legal requirements.
- Assisted with payroll functions by ensuring accurate input of data relating to absenteeism, leave, bonuses, and other payroll-related adjustments, supporting the payroll team in processing timely and accurate salary payments.
- Addressed complex employee relations matters, including investigations into harassment allegations, work complaints, and other employee concerns, ensuring timely and appropriate resolution in accordance with company policies and employment law.
- Developed, updated, and maintained comprehensive employee handbooks, policies, procedures, and job descriptions, ensuring alignment with organizational goals and compliance with statutory regulations.
- Oversaw the preparation and submission of new hire documentation, ensuring all required forms and compliance-related materials were accurately completed and submitted in a timely manner.
- Conducted exit interviews to gather valuable employee feedback, analyse trends, and recommend improvements to HR practices and organizational culture.
- Facilitated training and development initiatives for employees and managers, ensuring a clear understanding of corporate policies, processes, and compliance requirements, contributing to the continuous professional growth of staff members.
- Led benefit enrolment meetings, providing clear guidance on eligibility, applications, and terms of employee benefit programs, ensuring employees were well-informed and supported in their benefit choices.
- Prepared and maintained accurate records of key HR events, including hires, terminations, leaves, transfers, and promotions, utilizing HR management systems to ensure comprehensive and compliant documentation.
- Collaborated with external staffing agencies to secure temporary staffing solutions as needed, aligning with departmental demands and ensuring operational continuity.
PRODUCTION ADMIN - Bakkavor - London, Middlesex
(2020-12 - 2022-10)
- Managed the efficient operation of office functions through a variety of administrative tasks, including answering phone calls, responding to emails, and maintaining organized records, ensuring a smooth workflow.
- Delivered exceptional administrative support, fostering a positive and professional office environment, which contributed to increased employee satisfaction and morale.
- Ensured the accuracy and currency of all records, supporting the efficient execution of daily operations and contributing to overall organizational productivity.
- Developed and maintained an organized filing system to ensure easy access to essential documents, promoting operational efficiency and compliance.
- Played a key role in organizing successful employee events, such as the Long Service Awards and Site Employee Forum (SEF) events, garnering positive feedback and reinforcing employee engagement.
- Managed travel arrangements with a focus on cost-efficiency and streamlined logistics, resulting in reduced expenses and improved operational effectiveness.
- Assisted in the preparation and editing of reports, ensuring precision, clarity, and professionalism in all documentation.
PASSENGER SERVICE AGENT - ASC Cargo Ground Handling-Heathrow - London, Middlesex
(2018-09 - 2022-10)
- Assisted with customer service and coordinated logistics for passenger-related inquiries and documentation, including data entry and record keeping.
Passenger Ambassador - Omi Serve-Heathrow - London, Middlesex
(2018-07 - 2018-09)
- Provided excellent customer service to passengers, handling inquiries and ensuring smooth operations during transit.
TEAM MEMBER - KFC-Demi power - London, Middlesex
(2017-07 - 2018-07)
- Fostered a positive team environment by actively engaging with colleagues, enhancing collaboration and morale across shifts.
- Executed efficient food preparation processes, ensuring timely service and contributing to a noticeable increase in customer satisfaction.
QUALITY CONTROL - Europe Snacks - London, Middlesex
(2015-07 - 2016-01)
- Conducted quality inspections on production lines, ensuring compliance with standards and significantly reducing defect rates.
- Analysed product samples for quality assurance, identifying key areas for improvement that enhanced overall product consistency.
- Collaborated with production teams to instil quality control measures, fostering a culture of accountability and precision.
- Maintained detailed records of quality assessments, facilitating traceability and regulatory compliance across product batches.
- Developed new inspection protocols, streamlining processes and contributing to measurable improvements in operational efficiency.
