Dave O'Connell
Data Quality Officer
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About
Experienced Data Quality and Administration professional with over 39 years of experience across NHS, banking, IT operations, and administration environments. Skilled in data quality management, patient pathway administration, reporting, process improvement, resource coordination, and IT support. Highly organised with excellent analytical, communication, and problem-solving abilities. Proven ability to manage sensitive information, improve processes, and deliver results within strict timescales.
Experience
Data Quality Officer - NHS Bradford
(2025-01)
- Maintain and repair patient pathways within Referral to Treatment (RTT) processes.
- Ensure appointments, prescriptions, admissions, and procedures are accurately booked and recorded.
- Monitor consultant referrals to ensure compliance with NHS waiting-time targets.
- Correct and reschedule cancelled or missed appointments.
- Produce and contribute to monthly performance reports and team huddles.
- Support data quality initiatives to improve patient record accuracy.
Logistical Support Worker - NHS Bradford
(2020-05 - 2025-01)
- Supported District Nursing teams with equipment, supplies, and patient documentation.
- Coordinated ordering and return of medical equipment through BACES.
- Maintained nursing team IT equipment and devices.
- Organised training sessions and monitored mandatory training compliance.
- Prepared meeting agendas, recorded minutes, and maintained team documentation.
- Developed staff rotas, holiday schedules, and reporting tools using Excel.
Driver & Administration Clerk / Archiving Administrator - Taskmaster Resourcing Ltd (NHS Contracts)
(2018-09)
- Collected and transported confidential NHS immunisation consent forms across Bradford schools.
- Input, scanned, and maintained records using NHS systems including SystemOne.
- Planned efficient collection routes to meet deadlines and budget requirements.
- Supported office administration including filing, scheduling, data entry, and document management.
- Archived confidential patient and child health records.
- Maintained accurate electronic record tracking and database updates.
- Performed document scanning, coding, filing, and retrieval activities.
- Ensured compliance with NHS data security and confidentiality standards.
IT Technical Specialist / IT Operations Support Analyst - Halifax Building Society
(1987-01 - 2018-09)
- Delivered IT operational support and technical services across multiple business areas.
- Developed management information reports, dashboards, and performance metrics.
- Implemented process improvements resulting in significant operational efficiencies.
- Managed stakeholder relationships and risk management activities.
- Led small-scale projects including a £500k IT operations bridge refurbishment.
- Designed and maintained training compliance systems for audit and regulatory requirements.
- Produced management reports, presentations, charts, and executive documentation.
Computer Operator / Management Trainee - Empire Stores PLC
(1980-06 - 1987-01)
- Progressed from Management Trainee to Computer Operator.
- Supported operational systems, data processing, and administrative functions.
Education
A-Level - Mathematics - Bradford College (1982)
