AI Product Designer
Product designer with a broad range of experience across enterprise software, physical products, and interaction design. For the last two years focused entirely on AI — designing the experience layer between users and AI systems, building AI-native workflows, design patterns, and tools from the ground up.
AI Product Designer - AIIO.DESIGN - Harrogate, North Yorkshire, UK
(2024-09)
Product designer with a broad range of experience across enterprise software, physical products, and interaction design. For the last two years I've been focused entirely on AI — designing the experience layer between users and AI systems, building AI-native workflows, design patterns, and tools from the ground up.
Career Development - AI Research & Practice - Independent - Harrogate, North Yorkshire, UK
(2023-10 - 2024-08)
Used this period to pivot into AI product design — researching emerging AI tools, building the aiio.design concept, and developing the Agentic Design System and AI pattern library.
Principal UX Designer - ANAPLAN LTD - The Bonding Warehouse, York, North Yorkshire
(2019-06 - 2023-09)
As Senior UX Designer, I led the design of MS Excel and PPT integrations and Google Sheets add-ons, transitioning to Principal UX Designer. Managed UX across three Agile teams, driving improvements to Anaplan's core platform. Supported UX researchers and conducted usability testing for data-informed design proposals.
Collaborated with product managers, developers, and the UX team to deliver user-centered features. Created intuitive interfaces that simplified workflows and data modeling. Provided UX support and mentorship to team members and advocated for UX best practices.
Senior UX Designer - ANAPLAN LTD - The Bonding Warehouse, York, North Yorkshire
(2015-02 - 2019-06)
UX Designer - CERTINIA (FORMERLY FINANCIAL FORCE) - Harrogate
(2013-01 - 2014-12)
Certinia specializes in cloud-based applications on Salesforce.com, offering accounting and billing products. I focused on UI and visual design for FinancialForce, ensuring consistency across teams. I developed design solutions from user insights, created wireframes, and prototypes. We conducted usability studies to validate assumptions and introduced UX Design Sprints to enhance engagement, collaborating closely with the team.
Freelance Design Consultant - TRANSEUNT DESIGN STUDIO
(2012-06 - 2012-12)
Senior Product Designer, CX Design team - NCR FSD LTD - Discovery Centre, Dundee
(2002-06 - 2012-05)
Led design of NCR's M-Series SelfServ ATM range from concept to production, generating significant revenue.
Snr Industrial Design Specialist, Industrial Design & Human Factors group - XEROX EUROPE - Welwyn Garden City
(1996-03 - 2002-05)
I defined and implemented the look and feel for hardware and software guidelines for Xerox products. The team included designers, ergonomists, HCI specialists, and graphic designers. Contributed to design strategy, product evolution, user interface design, and guidelines, collaborating with engineering teams.
Product Designer - LA PRODUCT DESIGN CONSULTANTS - Berkhamsted, Hertfordshire
(1993-06 - 1996-03)
Designed products from concept to production, including industrial design, branding, and interaction design for medical and navigation systems.
BA [Hons] - Design for Industry - University of Northumbria (1988-09 - 1992-06)
Foundation Course - Art & Design - The Northern School of Art, Middlesbrough (1987-09 - 1988-06)
Placement - Lane Design, Klagenfurt, Austria (1991-06 - 1991-08)
Placement - Marconi Vision Systems, Stanmore, London (1990-05 - 1990-07)
