David Mpiana

I am a motivated and adaptable individual with experience balancing academic study, work, and volunteering. I have developed strong teamwork, communication, and leadership skills through roles in customer service, education, and event support, often working in fast-paced environments. I am highly organised, with excellent problem-solving and time management abilities, and I remain composed under pressure while supporting others and delivering results.

I am proficient in MS Office, fluent in English, and have intermediate French skills. I am committed to personal growth, continuous learning, and contributing positively to any team or project I am involved in.

Online shopper at Sainsburys Melton Road (2026-02 – 2026-06)

• Picked and packed customer orders accurately and efficiently while consistently working towards Items Per Hour (IPH) performance targets.
• Maintained high standards of product quality by carefully selecting items and identifying suitable substitutions when required.
• Worked effectively in a fast-paced environment to meet strict collection and delivery deadlines while ensuring order accuracy.
• Collaborated with colleagues and management to ensure customer orders were completed efficiently and to a high standard of service.

Retail Assistant (Nights) at Primark Fosse Park (2025-11 – 2026-01)

• Operated pump trucks and pallets to safely transport and organise large quantities of stock throughout the store.
• Processed deliveries by sorting stock and accurately allocating items to their correct departments and locations.
• Replenished merchandise on shelves, clothing racks, and wall displays to maintain product availability and presentation standards.
• Ensured the store remained clean, organised, and prepared for opening by completing housekeeping and stock management tasks.

Crew Member at Wendy's Restaurant Lakeside (2025-04 – 2025-09)

• Delivered friendly and efficient customer service by taking orders and processing payments at both the counter and drive-thru.
• Prepared food and beverages in line with strict safety, hygiene, and quality standards.
• Maintained a clean and organised work environment, assisting with restocking, cleaning, and end-of-day closing duties.
• Worked collaboratively with team members to ensure smooth service during peak hours.
• Adapted quickly to changing customer demands and fast-paced conditions while maintaining attention to detail.

Front of House Cashier at Churros and Doughnut Stalls at Festival (2024-08 – 2024-09)

• Delivered excellent customer service in a busy, high-volume festival environment.
• Accurately handled cash, card, and contactless payments while maintaining balanced tills.
• Ensured the front area remained clean, organised, and visually appealing throughout the day.
• Assisted with preparing and packaging orders during peak times to maintain quick service.
• Adapted quickly to changing customer flows and supported team members to meet demand efficiently.

Cook at Churros and Doughnut Stalls at Festival (2024-08 – 2024-09)

• Prepared and cooked churros and doughnuts to a consistently high standard of quality and presentation.
• Followed strict food hygiene and safety regulations to ensure compliance and customer safety.
• Worked efficiently under pressure during busy festival periods to meet high customer demand.
• Assisted with setting up and closing the stall, including cleaning equipment and restocking ingredients.
• Collaborated closely with front-of-house staff to maintain smooth service and minimise waiting times.

Assistant Primary School Teacher at St Joseph Catholic Primary School (2022-09)

• Supported teachers with classroom management, lesson planning, and resource preparation.
• Assisted young learners with class activities, literacy, and numeracy tasks.
• Encouraged active participation and helped pupils stay engaged in lessons.
• Provided one-to-one support to students with varying learning needs and abilities.
• Collaborated with teaching staff to create a positive, inclusive, and nurturing learning environment.

Psychology with Sport Management – De Montfort University, Leicester (2025-09)

L3 Cambridge Technical in Sport and Physical Activity in Sport and Physical Activity – Barking Abbey Sixth Form, London (2023-09 – 2025-07)

GCSEs – Barking Abbey School, London (2018-09 – 2023-07)