David Sarpong

Experienced professional in customer relationship management with a strong background in banking, business development, and community liaison roles. Skilled in client communication, business growth strategies, and stakeholder engagement. Computer literate with a passion for social interaction and team sports.

With over 15 years of experience spanning banking, business development, and community liaison roles, brings a diverse skill set focused on client engagement, problem solving, and business growth.

Parent Liaison Officer - Bishop Robinson Primary School

(2021-01 - 2026-01)

• Acted as a key communication link between parents and school staff.
• Supported community engagement initiatives and strengthened parent-school relationships.

Business Development Manager - Sara Noble Nursery

(2017-01 - 2021-01)

• Developed and implemented strategies to expand business reach and improve customer satisfaction.
• Identified new market opportunities and managed client relationships.

Account Collections Advisor - Vanquis Bank

(2015-01 - 2017-01)

• Managed customer accounts and collections processes to reduce overdue debts.
• Offered solutions to clients to resolve financial difficulties effectively.

Account Relationship Manager - Barclays Bank

(2005-01 - 2015-01)

• Managed and developed long-term relationships with clients, ensuring their financial needs were met.
• Provided tailored banking solutions and advice to drive customer satisfaction and loyalty.

MBA - Business - University of Wales, Cardiff (2004-01 - 2005-01)

BA - Business Administration (1999-01 - 2003-01)