Highly competent and versatile team member with strong leadership and interpersonal skills
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Highly competent and versatile team member, innovative, who resolves problems easily, and brings solutions to successful conclusions. Works confidently and competently alone. Has strong leadership and interpersonal skills.
Quick to grasp and carry out new skills with a willingness and enthusiasm to learn. Leads by example, and always achieves the highest standards of quality assurance. Accomplished telecommunications operator with more than eight years experience.
Computer literate to a high standard which includes data input and invoicing. Experienced switchboard operator with more than two years experience, which gained excellent telephone manner. Recently completed college course to achieve higher standard of education.
Experience training new starters. Deals with customer complaints on a daily basis.
Transport manager 2022- Present
Looking after vehicles and drivers ensuring smooth running and adherence to working and driving time directive. Enabling timely deliveries and cost effective planning. Dealing with any problems that arise effectively and efficiently.
Postwoman at Royal Mail (2017-04 – 2022
Worked as a postwoman delivering parcels and mail. This job requires managing own workload, working as part of a team and independently. Train new starters on job training and manage their workload whilst training. Meet customers and speak with them to resolve complaints and direct them to further help. Job is very demanding requiring being on feet all day, carrying weight, working under pressure, meeting deadlines and requires flexibility.
Child minder at Self employed (2004-06 – 2008-06)
Cared for a small group of children. This entailed organizing activity and outings, this required good time management and organisational skills.
Telecommunications operator at H.M Armed Forces, Royal Signals (1997-03 – 2004-06)
Primary job was to operate and maintain a range of radio and telephone systems, manage a fully operational command detachment and to complete administrative duties, which entailed inputting data onto spreadsheets and managing invoices for repair and ordering new parts for a variety of machinery and to order stationary. Employed in different areas throughout career. This included working on a telephone exchange for 2 years; this allowed gaining excellent telephone manner and to transfer information clearly and accurately.
Also employed in a recruitment office which involved PR, this required excellent communication skills to encourage new recruits and give a clear view of the job opportunities within the Army.
Student at College (2008-09 – 2009-09)
Access course – College (2008-09 – 2009-09)
GCSE in Geography – Eckington Comprehensive School (1995-06)
GCSE in Computers – Eckington Comprehensive School (1995-06)
GCSE in English – Eckington Comprehensive School (1995-06)
GCSE in Double award Science – Eckington Comprehensive School (1995-06)
GCSE in Graphics – Eckington Comprehensive School (1995-06)
GCSE in French – Eckington Comprehensive School (1995-06)