Dawn Edmunds

I would be a great addition to any company I am loyal, committed, I am also a very driven individual who's like to get things done, I enjoy challenges and will carry out tasks to the best of my ability, I am a quick learner and great at helping others and a great team player, I am looking to get back into a administrative role after having a career break to raise a family.

Customer service adviser - Essex fords - Basildon

(2003-01 - 2006-12)

• Dealing with customers face to face and on telephone
• Taking customer bookings in house and on telephone
• Maintaining customers records
• Invoicing customers using in house system including word and excel
• Liaising with workshop and customers regularly with updates

Transport administrator - Wolseley uk - west Horndon

(2006-01 - 2010-12)

• Dealing with customers and call centre on a daily basis
• Making up routes for 13 lorries for delivery for the next working day
• Data input checking with warehouse regarding orders for customers
• Printing delivery routes and maps for drivers on a daily basis
• Ordering stock for customers and adding to orders using in house computer system
• Dealing with queries and solving issues with customers and drivers

Dog Walker - Self-employed

(2015-01)

I have a diploma in dog walking and pet sitting I also help my friend with her kennels. It helped me work around my children as they was growing up.

Staff member - Legends

(2021-09 - 2022-12)

I help book and schedule party's for adults and children include serving the bar and making sure the customers are happy.

• Stock take and restock
• Checking and making sure customers are happy
• Serving alcohol and hot and cold drinks
• Opening the premises and closing
• Cleaning and making sure it's ready for the next day

Front of house / Head waitress - Frankie and bennys

(2022-01 - 2025-12)

Host at the door greeting customers and serving there food and drinks, I have worked the bar and also made desserts in the kitchen on busy period, great at serving big tables and making sure everyone has there orders and checking on them and building a rapidity with them, I was crowned as head waitress.

Nvq level 2 - Business administration

Nvq level 2 - Customer service