Debbie Esan

Professional and personable Front-of-House and customer service professional with experience across corporate reception, administration, luxury retail and hospitality. Confident welcoming visitors, managing meeting-room bookings, handling calls and emails, coordinating with facilities and security, and maintaining polished professional standards. Highly organised, adaptable and comfortable in fast-paced environments.

Receptionist at Softcat (2025-05 – 2025-05)

Temporary position

• Welcomed clients, staff and visitors to the London headquarters, creating a professional and friendly first impression.
• Managed meeting-room bookings, visitor logs and ID badges using internal systems.
• Handled high-volume incoming calls and emails with efficiency and professionalism.
• Coordinated with facilities and security teams to support smooth daily office operations.
• Maintained high presentation standards across a premium corporate environment.

Teaching & Creative Arts Intern at City of London School for Girls (2025-06 – 2025-06)

Paid Placement

• Supported drama teaching and classroom activities across different year groups within a professional school environment.
• Planned and supported practical sessions, adapting communication to different groups.
• Led vocal training and warm-up activities for Year 8 students and supported Year 10 devised performance work.
• Worked collaboratively with teaching staff and developed awareness of safeguarding, coaching, D&I; and AI in education.

Beauty Advisor / Sales Associate at 24 Seven Luxury Talent Agency (2024-10 – 2025-05)

Represented YSL, Lancôme, By Terry, Urban Decay and Fenty Hair across Selfridges, Boots and John Lewis.

• Delivered personalised service and recommendations while maintaining luxury brand standards.
• Adapted quickly to different teams and environments and performed confidently during peak trading periods.

Sales Advisor at 24 Seven Luxury Talent Agency (2024-09 – 2024-09)

Fenty Hair

• Supported the UK launch of Fenty Hair at Selfridges and delivered high-quality customer service.
• Completed extensive brand training and maintained visual merchandising standards.

Sales Advisor at 24 Seven Luxury Talent Agency (2024-06 – 2024-07)

La Roche-Posay / L'Oréal

• Engaged with 100+ customers daily during high-traffic promotional events.
• Achieved a 95% customer satisfaction rate through knowledgeable, personalised interactions.
• Learned extensive product information within two weeks and represented the brand professionally.

Administration Assistant at Lilian Baylis Technology School (2019 – 2019)

• Organised and maintained office documents and supported easy access to key information.
• Handled telephone and email correspondence and supported appointment scheduling and meeting preparation.

Room Attendant at Park Plaza Hotel (2021-10 – 2021-10)

• Maintained high standards across 30+ rooms per shift while supporting positive guest experiences.
• Communicated with hotel colleagues to resolve issues promptly and maintain smooth operations.

Sales Assistant at Adecco Agency (2021 – 2022)

Zara

• Assisted 200+ customers weekly and responded confidently to enquiries.
• Supported smooth store operations during Black Friday and store openings.

Degree in Theatre & Creative Writing – Brunel University (2021 – 2024)

A-Levels in English Literature, Sociology & Philosophy – Westminster Kingsway College (2019 – 2021)

GCSEs in English & Maths – Lilian Baylis Technology School (2014 – 2019)