Experienced Operational Planner & customer service
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I am a strategic operational planning Partner with 15+ years experience in driving performance excellence across multi-site contact centre operations.
Proven ability to lead transformation initiatives, optimise resource planing and collabrorate with stakeholders to deliver business outcomes.
I am looking for a new opportunity which allows me to share my knowledge and skills, and foster new team cultures and values.
19 years service at BUPA health insurance
Initially starting as a customer service advisor, moving into real time and resource planning roles, before senior planning roles.
I pride myself on delivering excellence, being accountable and collaborating to achieve excellence.
A level and Diploma in sport at Strodes College, with 9 GSCE grades from A*-C at Matthew Arnold School, with additional responsibilities of head girl.
