Document Reviewer / Litigation Paralegal - Integreon
(2025-03)
- Worked on a 1st-level legal review litigation project for a global professional services firm. Analysed the documents and identified relevant issues stated in the protocol to find from the legal documents.
- Conducted a two-day Finnish legal review for a well-known global law firm and managed the entire project. Reviewed 193 documents within two days by identifying them as relevant to CIS, GDPR or PII.
- Used Relativity to effectively pinpoint the issues, classifying them as privileged, relevant or not relevant.
- Managed and processed Data Subject Access Requests (DSARs) for multiple legal tech projects, ensuring GDPR and UK data protection compliance.
Document Reviewer / Paralegal - Lineal
(2024-05 - 2024-08)
- Conducted a legal review for a US law firm and reviewed 200 documents a day for a Finnish oil refining and marketing company.
- Required skills used during work are attention to detail, time management, proofreading, accuracy, project management, analytical skills, and compliance.
- Used cloud-based eDiscovery software called Relativity, which helped with case assessment, fact management, review, production, legal matters, and analytics.
Compliance Reviewer - Denave
(2023-07 - 2023-11)
- Contacted organisations to understand their requirements surrounding Adobe software licenses.
- Provided customer support, identified Adobe license gaps, advised on new license requirements, and communicated with customers via telephone or email to ensure they are fully compliant with Adobe software and licenses T's and Cs.
- Reviewed compliance documents provided by the clients, brought revenue for the company, and ensured each organisation has the correct number of Adobe licenses for their current products.
- Reached daily KPI's, which were 30 calls a day and 30 email interactions with different clients.
Customer Portfolio Manager - Concentrix
(2023-01 - 2023-07)
- Managed and assisted Red Hat EMEA enterprise clients, including key accounts.
- Planned a significant part of the process of preparing customers' orders while working closely with the distribution channel to prepare quarterly revenue forecasts.
- Used Salesforce, CRM, Webex, and Microsoft Office software daily.
- Updated and managed an opportunity pipeline using the latest CRM technology while working to strict deadlines in a highly target-driven environment.
Safer Gambling Officer / Risk Analyst - Intouch Games
(2022-05 - 2022-08)
- Analysed accounts and identified potential gambling risks.
- Intervened with the correct procedures if required and ensured all LCCP regulations were followed correctly by monitoring account activities and documents to identify indicators of harm.
- Conducted an affordability and welfare call to players on safer gambling tools and third-party support available.
- Reached KPI's each month, such as 98%–100%; this included 50 account activities a day.