Dee.patel62@yahoo.com

A highly accomplished HealthRoster System Lead with a distinguished 25-year career in the NHS, including 18 years at South Tees Hospitals NHS Foundation Trust. A subject matter expert in the RLDatix (Allocate) Health Suite, possessing a rare blend of technical mastery and strategic leadership. Proven track record in managing large-scale digital transformations, including the Trust-wide rollout of the Loop app to 8,000+ staff.

A dedicated leader who excels in maintaining high staff morale and operational excellence during periods of significant organizational change.

HealthRoster System Lead at South Tees Hospitals NHS Foundation Trust (2021-12 – 2026-04)

• Directly managed a team of 7, overseeing professional development and daily operations. Conducted regular appraisals to foster a culture of continuous improvement.
• Orchestrated the Trust-wide rollout of the Loop app to 8,000+ staff members, empowering employees to manage work-life balance and reducing administrative burden.
• Held full accountability for the Trust-wide HealthRoster environment, ensuring 100% alignment with Agenda for Change rules and Trust policies.
• Led the expansion of HealthRoster into Pharmacy, Pathology, AHPs, and Corporate services, ensuring bespoke configurations met clinical and operational needs.
• Successfully motivated the team during challenging financial periods and voluntary severance rounds, maintaining high responsiveness and service standards.

HealthRoster System Implementation & Trainer at South Tees Hospitals NHS Foundation Trust (2008-06 – 2021-12)

• Managed the initial transition from paper-based to digital rostering for Nursing and Midwifery across all Trust sites.
• Designed and delivered training programs for clinical leads, focusing on the "Roster Good Practice Guide" to improve staffing safety and data accuracy.

System Implementation Lead (Electronic Procurement) at Tees, Esk and Wear Valleys NHS Foundation Trust (2001-01 – 2008-06)

• Managed the full end-to-end implementation of the electronic procurement system across mental health and learning disability services.

Senior Administrator at Harkers Engineering Ltd (1996-2001)

General office admin duties, data entry, using Microsoft excel/word documents, dealing with customer telephone queries, invoicing queries, printing engineering parts/drawings for the engineers in the factory and arranging shipping/transportation of machined parts.

BTEC National Certificate in Computer Studies (1983)

BTEC National Diploma in Business Administration (1982)

GCE O Levels English, Maths, Computer Studies