Dega Vinisha

Organized and customer-focused professional with extensive experience in administrative roles, customer service, and healthcare environments. Aspires to excel as a receptionist at NHS, utilizing skills in patient interaction, data management, and front-office duties to enhance healthcare operations and create a welcoming atmosphere for patients.

Crew Member - Wingstop - Cambridge Circus, London

(2024-01)

• Assisted guests with menu inquiries and order placements, delivering exceptional customer service.
• Processed payments accurately while managing customer information effectively.
• Coordinated with kitchen and front-of-house teams to ensure timely preparation of orders.
• Maintained cleanliness and organisation, adhering strictly to food safety standards.
• Resolved customer complaints quickly, restoring trust in our service quality.
• Managed inventory levels for efficient operations during peak hours.

Receptionist - The Cheshire Hotel - London, united kingdom

(2024-03 - 2024-12)

• Scheduled appointments to facilitate seamless daily operations.
• Streamlined communication by forwarding messages to appropriate departments promptly.
• Maintained accurate visitor logs to enhance security protocols.
• Managed phone calls, ensuring effective internal communication.
• Organised and maintained a clean reception area to promote a professional environment.
• Resolved customer inquiries and concerns promptly to deliver exceptional service.

Crew Member - Chipotle - Upper Street, London

(2024-01 - 2024-03)

• Processed orders using POS systems, ensuring accurate customer records.
• Managed high order volumes during peak periods, prioritising tasks for efficiency.
• Collaborated with team members to enhance overall customer experience.
• Resolved customer inquiries and concerns promptly to deliver exceptional service.

Masters - Computer Science - University of East London (2024-01 - 2026-01)

Bachelor of Technology - Information Technology - JB Institute of Engineering and Technology (2019-01 - 2023-01)