Full-Time Housekeeper (with Acting Room Supervisory Duties) - Solent Hotel & Spa (Daniel Thwaites) - Whiteley, Hampshire, UK
(2019-11 - 2026-05)
Delivered premium housekeeping and luxury hospitality management across both the main hotel property and exclusive lodge accommodations for over 6 years of dedicated service.
- Maintained uncompromising British luxury cleaning standards, taking full ownership of the property's elite-tier suites and VVIP guest rooms to ensure flawless execution.
- Demonstrated high proactivity by independently maintaining the cleanliness, organization, and COSHH compliance of floor pantries, linen rooms, and staff supply areas whenever time permitted.
- Supported stock control and inventory replenishment, auditing usage levels of guest amenities, linens, and cleaning essentials to assist management with supplier orders.
- Demonstrated comprehensive property layout expertise, accurately tracking room configurations, family bookings, and vacant status to support daily operations.
- Successfully assisted during a rigorous internal quality audit on the assigned floor, delivering impeccable rooms and providing instant, accurate configuration data that validated brand compliance.
- Stepped up to execute acting room supervisory duties as required, conducting final quality inspections of completed rooms and ensuring layout compliance prior to guest arrival.
- Honoured as Employee of the Month (May 2025) by the General Manager for outstanding operational leadership, exceptional performance in high-status environments, and a distinguished 6+ year career milestone.
Part-time Commercial Cleaner & Keyholder (Harvester Restaurant & Corporate Offices) - Citrus Facilities Management - Whiteley, Hampshire, UK
(2024-04 - 2026-05)
- Harvester Restaurant Operations (Whiteley) | 04/2024 – 05/2026: Morning Operations (Harvester Restaurant) Served as the operational anchor for the early morning shift (starting at 5 AM / 6 AM), executing deep cleaning protocols and preparing all restaurant areas to ensure the high-volume establishment met flawless hygiene standards for public opening.
- Corporate Office Operations (Evening Shift) | 04/2024 – 03/11/2025: Responsible for the evening cleaning and upkeep of corporate office spaces, delivering superior efficiency and notable performance until contract completion on 03/11/2025.
- Reliability & Resilience: Demonstrated exceptional dedication and business-critical reliability throughout the periods of service, acting as the go-to professional to bridge operational gaps during staff holidays.
- Supply Management: Independently managed on-site cleaning stock, ensuring precise organisation and the timely replenishment of essential operational supplies.
Commercial Cleaner (Temporary Contract) - Crest Plus - Whiteley, Hampshire, UK
(2022-11 - 2023-01)
- Executed thorough office cleaning, ensuring communal areas, desks, and restrooms were maintained to high hygiene standards.
- Managed time and cleaning schedules efficiently during evening shifts with minimal supervision.
Bartender & Hospitality Specialist - Wildwood Restaurant - Whiteley, Hampshire, UK
(2019-09 - 2020-11)
- Provided professional bartending services, ensuring an elite hospitality experience for all patrons.
- Optimised beverage inventory structures, meticulously tracking stock levels, managing cellar replenishment, and reducing wastage to protect company profit margins.
- Maintained flawless bar hygiene and presentation standards, executing deep-cleaning protocols and prepping workstations to ensure compliance with food safety regulations.
