Dejah Sinclair

I am a motivated, reliable, and dynamic individual with a strong work ethic and a proactive attitude. Known for being punctual, adaptable, and confident when working both independently and as part of a team. Skilled in multitasking, problem-solving, and using initiative to get the job done efficiently and to a high standard.

Committed to providing excellent customer service and always eager to take on new challenges across various sectors. Recognised for strong communication skills, a friendly and polite manner, and the ability to stay calm under pressure. Highly organised and enthusiastic about continuous learning and professional growth.

Outside of work, I am passionate about baking and enjoy creating unique, high-quality cakes—a hobby that reflects my creativity, attention to detail, and dedication.

Administrative Assistant / Facilities Worker - Wefix Autocentres

(2023-01 - 2024-10)

Served as the primary point of contact for guests, offering warm greetings and assistance upon arrival.

• Managed telephone and email enquiries, ensuring accurate message recording.
• Coordinated appointments and managed schedules efficiently.
• Welcomed incoming customers with a professional demeanour, delivering friendly and knowledgeable assistance.
• Provided administrative support and data entry.
• Enhanced the business's reputation by providing polite, professional customer service that fostered positive first impressions.
• Monitored waiting areas to ensure cleanliness and organisation.
• Practised safe use of cleaning chemicals in accordance with COSHH regulations.

Customer Assistant - Morrisons - Northfeet

(2024-12 - 2025-02)

• Sorted, packed, and organised online orders, ensuring shelves were stocked for easy customer access, and assisted customers on the shop floor.
• Delivered exceptional customer service to foster repeat business.
• Responded to customer requests with friendly, knowledgeable support, consistently receiving positive feedback.
• Guided customers in product selection to enhance satisfaction.
• Maintained a clean and organised workspace to facilitate an efficient checkout area.
• Managed high-pressure situations effectively, ensuring customer satisfaction during peak hours.
• Collaborated with team members to ensure smooth store operations.
• Provided warm, positive customer care from arrival to departure, promoting return visits and repeat spending.
• Multi-tasked to maintain optimal customer service levels during peak times.
• Ensured positive customer experiences through efficient service.

Festival Bartender / Bar back - Taste of the caribbean

(2025-07 - 2025-09)

• Served high volumes of customers efficiently during busy festival periods, processing payments accurately before handing over drinks.
• Prepared and served alcoholic and non-alcoholic drinks in line with festival and licensing guidelines.
• Maintained a clean, organised and well-presented bar area throughout service to ensure smooth operation and compliance with hygiene standards.
• Supported bar staff by replenishing stock levels of drinks, equipment and ice to meet high customer demand.
• Assisted with waste management by correctly disposing of rubbish, tying and relocating waste bags for collection.
• Ensured safety and visibility at all times while assisting staff by wearing high-visibility clothing.
• Delivered fast-paced, high-quality customer service while working collaboratively with a large events team.

Sales assistant - JD sports

(2025-11)

• Provided excellent customer service by advising on product selection, sizing and styling to increase customer satisfaction.
• Operated tills and handled cash and card transactions accurately, following company procedures.
• Maintained merchandise presentation and organised stock to ensure a clean, attractive shop floor.
• Resolved customer queries professionally and collaborated with the team to support sales targets and smooth store operations.

GCSE - Our lady's Catholic high school (2023-06)

A Level - Design Technology - St John's Catholic Comprehensive Sixth Form (2025-06)

A Level - Business - St John's Catholic Comprehensive Sixth Form (2025-06)

A Level - Creative Media - St John's Catholic Comprehensive Sixth Form (2025-06)