Denise Burns

I am a reliable and motivated individual with strong organisational skills and compassionate approach to care. Currently working self-employed, so have proficiency in managing schedules and effective communication with clients. Dedicated to ensuring well-being and happiness of my customers. Looking to start a career in care and have been preparing for this by working through some online learning modules. Experienced child and animal care worker.

Dog Walker - Self Employed - Larbert

(2018-10)

• Enhanced customer loyalty through reliable and professional dog walking services.
• Scheduled dog walks according to owners' preferences, resulting in high customer satisfaction rates.
• Displayed excellent time management skills to meet all scheduled appointments punctually.

Childminder - Self Employed - Larbert

(2016-08 - 2018-10)

• Maintained an open line of communication with parents for better child care coordination.
• Planned and guided age-appropriate tasks, including reading, crafts, baking and games.
• Supplied appropriate snacks, meals and drinks, adhering to dietary requirements for optimal child wellbeing.
• Handled accidents and emergencies calmly and professionally, logging incident details for necessary reference.

Travel Consultant - Thomas Cook - Larbert

(2004-03 - 2016-01)

• Utilised industry software proficiently for efficient booking and scheduling.
• Drew upon comprehensive knowledge of global destinations for informed recommendations.
• Served diverse client base including individual travellers and corporate groups.
• Kept up-to-date with latest industry trends to provide accurate information and advice.

GCSEs - Larbert High School (1997 - 1997)

Forth Valley College and SSSC