Denise S

A highly methodical and detail-oriented Accounts & Office Manager with over 25 years of experience in comprehensive financial administration. Expert in Sage and Xero, with a career-long track record of managing full sales and purchase ledgers, VAT returns, and complex bank reconciliations. Proven ability to streamline credit control processes and manage company-wide financial workflows.

Seeking a dedicated accounts or finance-heavy administrative role where I can apply my extensive bookkeeping and commercial support skills.

Senior Administrator / PA - DMG Control Systems

(2024-01)

• Manage end-to-end financial workflows, including full ledger management, bank reconciliations, and VAT returns using Sage/Xero.
• Oversee credit control and supplier payments, ensuring healthy cash flow and strong vendor relationships.
• Act as PA to Company Directors, handling sensitive commercial data and personnel information with total discretion.
• Optimise the sales cycle from initial order entry through to final payment processing.

Administrator - Specsavers Opticians

(2023-08 - 2023-12)

• Managed a high-volume electronic diary system and incoming telephone enquiries.
• Maintained data integrity by entering precise customer requirements into in-house systems.
• Contributed to financial stability by successfully chasing outstanding debts.

Office & Accounts Manager - Signature Window Shutters / Shuttercraft

(2015-01 - 2023-05)

• Provided full-spectrum accounts administration including monthly reporting, daily banking, and vehicle/equipment lease negotiations.
• Acted as the primary point of contact for all website and telephone enquiries, converting leads into sales through expert product demonstrations.
• Managed the logistics of the business: taking on-site measurements, issuing quotations, ordering stock, and scheduling fitter workloads.
• Enhanced brand reputation by implementing a post-installation follow-up process to secure positive customer reviews.

Showroom Administrator - Bolton Gate Company

(2008-01 - 2015-12)

• Coordinated showroom operations, from welcoming customers to managing stock procurement and factory job cards.
• Handled the dual responsibility of front-of-house reception and back-office sales/purchase ledgers.

Bodyshop Administrator - Various Dealerships (Inc. Reg Vardy)

(1985-01 - 1997-12)

• Facilitated the end-to-end repair process, liaising between customers and insurance companies to ensure seamless service.
• Managed parts ordering, invoicing, and debt recovery within a fast-paced automotive environment.

O-Levels / GCSEs - English and Mathematics - Wickham Comprehensive School