Deniz Akca

Motivated and organised professional with experience in customer service and business administration. Strong communication and time management skills developed through working in fast-paced environments including hospitality and healthcare administration. Confident using Microsoft Word and working both independently and as part of a team.

Successfully completed a Level 3 Business Administration Apprenticeship with distinction and currently working as a Business Administrator at Lady Forester Nursing Home.

Business Administrator at Lady Forester Nursing Home (2024-05 – Present)

• Providing administrative support within a busy healthcare environment
• Managing documents, records, and daily office tasks
• Communicating professionally with staff, residents, and visitors
• Successfully completed a Level 3 Business Administration Apprenticeship with distinction while working full-time

Waitress at The Old Castle (2023-06 – 2024-05)

• Delivered excellent customer service in a busy restaurant environment
• Managed orders and handled customer requests efficiently
• Worked effectively under pressure during busy periods
• Maintained a professional and friendly attitude with customers

Level 2 Business Administration in Business Administration – Telford College

Level 3 Business Administration Apprenticeship in Business Administration – Telford College

GCSEs in General Education – Bridgnorth Endowed School